Aden Garpa
Fate,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Sales Representative
Cinemark
03.2021 - 01.2024
- Provided exceptional customer service by greeting patrons, assisting with ticket purchases, and addressing inquiries in a timely and courteous manner.
- Managed high-volume ticket sales during peak hours, ensuring efficiency and accuracy in transactions.
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Maintained cleanliness and organization of the lobby area, ensuring a pleasant and welcoming environment for guests.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Actively promoted special promotions, events, and loyalty programs to increase customer engagement and drive revenue.
Education
High School Diploma -
Royse City High School
Royse City, TX05.2023
Skills
- Goal-Oriented
- Customer Complaint Resolution
- Incoming Call Management
- Customer Service
- Work Ethic and Integrity
- Customer Assistance
- Time management skills
- Cash Handling
- Problem-solving skills
- Teamwork and Collaboration
- Time Management
- Reliable and punctual
References
Available upon request.
Timeline
Customer Service Sales Representative
Cinemark
03.2021 - 01.2024
High School Diploma -
Royse City High School