Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adia Vanderveer

Fargo

Summary

Dynamic and results-driven professional with extensive experience in customer service at Olive Garden. Proven ability to enhance guest satisfaction through effective issue resolution and team collaboration. Skilled in order management and food safety, consistently optimizing table turnover while training new staff to uphold high service standards.

Overview

7
7
years of professional experience

Work History

Server

Olive Garden
Fargo, ND
08.2025 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction and prompt resolution of issues.
  • Maintained cleanliness and organization of dining area, adhering to health and safety standards.
  • Collaborated with kitchen staff to coordinate timely food delivery and accurate order execution.
  • Assisted in training new team members on menu items and service protocols for efficiency.

Togo, Host, Server

Red Lobster
Fargo, ND
03.2024 - 08.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed reservation system to optimize table turnover and guest flow.
  • Assisted guests with menu inquiries, enhancing overall dining experience.
  • Coordinated waitlist management, reducing wait times for patrons.
  • Collaborated with kitchen staff to communicate special requests efficiently.
  • Trained new hosts on customer service standards and operational procedures.

Togo, Busser

Texas Roadhouse
Fargo, ND
02.2021 - 02.2024
  • Maintained cleanliness of dining area to enhance guest experience.
  • Assisted servers by promptly clearing and resetting tables for new guests.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Monitored supplies and communicated needs to management for efficient operations.

Cashier, Bagger, Customer Support

Super One
Walker, MN
02.2019 - 2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances throughout shifts.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Trained new cashiers on operational procedures and customer interaction techniques.

Education

High School Diploma -

Fargo North
Fargo, ND
06.2024

Skills

  • Customer service
  • Order management
  • Food safety
  • Table turnover optimization
  • Menu knowledge
  • Team collaboration
  • Cash handling
  • POS system operation
  • Issue resolution
  • Communication skills

Timeline

Server

Olive Garden
08.2025 - Current

Togo, Host, Server

Red Lobster
03.2024 - 08.2025

Togo, Busser

Texas Roadhouse
02.2021 - 02.2024

Cashier, Bagger, Customer Support

Super One
02.2019 - 2020

High School Diploma -

Fargo North