Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Adil Farooq

New York,NY

Summary

Dynamic leader and adept problem-solver with proven expertise in customer service and team leadership honed at Bollaoil. Excelled in training new hires, enhancing team performance, and elevating customer satisfaction through swift resolution of complaints. Skilled in cash handling and fostering a positive brand image, significantly contributing to customer retention.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Bollaoil
01.2022 - Current
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.

Education

Bachelor of Science - Software Engineering

UNIVERSITY OF MANAGEMENT AND TECHNOLOGY
LAHORE PUNJAB PAKISTAN

Skills

  • Customer service
  • Team leadership
  • Problem-solving
  • Cash handling
  • Flexible schedule
  • New hire training

Languages

Urdu
Full Professional
English
Full Professional
Punjabi
Full Professional

Timeline

Cashier Team Lead

Bollaoil
01.2022 - Current

Bachelor of Science - Software Engineering

UNIVERSITY OF MANAGEMENT AND TECHNOLOGY

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Adil Farooq