Adilene Barajas
Chelan,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
6
6
years of professional experience
Work History
Receptionist
Spectrum Eye Care
06.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices. Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Front Office Assistant
The Lookout
04.2018 - 06.2019
- Greet customers in timely matter
- Scan, file and organize documents and office
- Collect payments and process refunds
- Maintain communication within the company by email, and the Black-book
- Ensure proper distribution of daily reports in a timely manner
- Reconcile and notify proper departments when discrepancies arise
- Reply to owner/guest enquiries in timely manner through email, and phone
- Answer multi-line phone system
- Arrange guest reservations and valet requests.
Patient Registration Rep
Family Health Center Brewster Dental Clinic
03.2018 - 06.2018
- Greet, register, and schedule patient visits
- Make pre-appointment calls
- Set up and verify patient information such as demographic, insurance, sliding fee and updated any new patient information
- Process payments
- Confirm and corroborate patient accounts before patient visits to verify necessary documents are completed and to make sure patient has no outstanding balance/payment due
- Reconcile and close daily batch at the end of business day
- Answer multi-line phone system
- Frequent use of fax and other office equipment.
Education
Prerequisites towards Associate’s Degree -
Wenatchee Valley College
Wenatchee, WAHigh School Graduate -
chelan high school
chelan, WASkills
- Bilingual; English/ Spanish
- Computer Skills; Microsoft Office
- Excellent Work Ethics, Punctual
- Team Player, Hard Worker
- File Management
- Schedule Management
- Information Protection HIPAA
Timeline
Receptionist
Spectrum Eye Care
06.2019 - Current
Front Office Assistant
The Lookout
04.2018 - 06.2019
Patient Registration Rep
Family Health Center Brewster Dental Clinic
03.2018 - 06.2018
Prerequisites towards Associate’s Degree -
Wenatchee Valley College
High School Graduate -
chelan high school
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