Sales Associate
Tilly's
Chino, CA
11.2024 - 01.2025
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained visual merchandising standards to promote brand image and attract customers.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experience.
- Collaborated with team members to meet sales goals and improve store performance.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.