Adilene Frias
Chicago,IL
Summary
A reliable, high energy sales associate, excelling in enhancing customer satisfaction through exceptional service and upselling techniques. While also excelling in high-pressure environments, quick learning, money handling, and mixology skills. Being Bilingual helps create diversity and also expand the range of my sales and customer service skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Wauconda Car Wash
07.2023 - Current
- Interacting with customers, explaining service options, and addressing concerns.
- Recommend washes or services based on customers needs.
- Upsell to meet sales targets
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations
- Handle cash transactions efficiently, ensuring accuracy in financial exchanges.
Online Grocery Associate
Walmart
08.2022 - 06.2023
- Locate, pick, and package items from the store shelves based on online customer orders.
- Ensure the correct items are picked and bagged, and that orders are complete and accurate.
- Make appropriate product substitutions and consult with customers regarding substitutions or out-of-stock items.
- Prepare orders for customer pickup or delivery, including staging and organizing items.
- Load orders into customer vehicles or hand them off for delivery.
- Keep the work area clean, organized, and stocked.
Front End Associate
Costco
09.2021 - 07.2022
- Retrieving shopping carts from the parking lot, organizing them, and bringing them to the store entrance.
- Helping customers with loading purchases into their vehicles and providing general assistance.
- Maintaining a safe environment by preventing carts from blocking parking spaces and ensuring walkways are clear.
- Keeping the area around the store clean and tidy.
Front End Cashier
Menards
08.2020 - 08.2021
- Maintaining a clean and organized checkout area.
- Processing cash, credit, and debit card transactions, and providing accurate change.
- Greeting customers warmly and providing friendly, efficient service at the register and service desk.
- Money Handling
Education
Wauconda High School
Wauconda, IL05.2020
Skills
- Bilingual
- Discipline
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Money handling
- Multi-tasking strength
- Excellent people skills
- Fast learner
- Bartending
- Serving
- Sales skills
- Communication skills
Certification
- BASSET
- ServSafe
- Mixology
Timeline
Sales Associate
Wauconda Car Wash
07.2023 - Current
Online Grocery Associate
Walmart
08.2022 - 06.2023
Front End Associate
Costco
09.2021 - 07.2022
Front End Cashier
Menards
08.2020 - 08.2021
Wauconda High School
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