Adilene Lopez
Covington
Summary
Detail-oriented professional with strong customer relationship management skills. Proven ability to enhance operational efficiency and maintain high standards in food service and administrative tasks.
Overview
4
4
years of professional experience
Work History
Crew Member
Taco Time Northwest
Covington
06.2025 - Current
- Prepared and assembled food orders quickly and accurately.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service during busy meal periods.
- Operated kitchen equipment safely following all safety protocols.
- Collaborated with team members to ensure efficient service flow.
- Assisted in inventory management and restocking supplies as needed.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Upheld high standards of productivity and quality in operations.
- Adhered to health department regulations regarding food handling procedures.
- Checked expiration dates on all products before serving them to customers.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Adhered to health department regulations regarding food handling procedures.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Maintained organized storage areas for food products, beverages and restaurant supplies to enhance efficiency.
- Drove team success by quickly completing assigned tasks.
- Collaborated with team members to ensure efficient operations and timely service.
- Cross-train new hires on tasks related to daily activities
Accounting and administrative assistant
Maersk Logistics / Mexico
Manzanillo
10.2021 - 01.2024
- Supported onboarding processes by preparing materials for new hires.
- Processed expense reports and managed office supply inventory efficiently.
- Collaborated with teams to facilitate project coordination and communication.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Processed invoices for payment using accounting software applications.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Facilitated communication between different departments within the organization.
- Handled incoming calls and directed callers to appropriate department or employee.
- Performed Banking Transactions
- Resolved discrepancies between payroll records and employee inquiries.
- Provided information by answering employee questions about payroll-related matters.
- Updated employee profiles with changes in job titles or salaries as required.
- Managed electronic timekeeping systems or manually collected and reviewed timesheets.
- Audited, reviewed and compiled payroll reports, records and related summaries.
- Managed payroll for employees at different locations.
- Verified employee hours worked against timesheets provided by supervisors.
- Processed employee rehires, transfers, terminations and withholdings.
- Process payroll for employees using payroll software and ensure accuracy.
- Maintain employee records and update payroll information as needed.
- Prepare and distribute paychecks for all staff members on scheduled dates.
- Respond to employee inquiries regarding payroll issues and discrepancies.
- Coordinate with HR to verify new hires and terminations for payroll processing.
- Support year-end reporting by gathering necessary documentation for audits.
Education
Bachelor of Business Administration - Business Administration And Management
Facultad De Contabilidad Y Administracion
Manzanillo, Col. Mexico 2887010-2021
Bachelor of Accountancy - Accounting
Bachillerato Tecnico # 8
Manzanillo, Colima Mexico07-2017
Skills
- Food safety
- Inventory management
- Cash handling
- POS operation
- Menu knowledge
- Customer relationship management
- Payroll activities
- Processing invoices
- Human Resources activities
- Technical support
Custom Section 1
- Proactive and Dynamic
- Team Player
- Very discipline
- Willing to learn
Timeline
Crew Member
Taco Time Northwest
06.2025 - Current
Accounting and administrative assistant
Maersk Logistics / Mexico
10.2021 - 01.2024
Bachelor of Business Administration - Business Administration And Management
Facultad De Contabilidad Y Administracion
Bachelor of Accountancy - Accounting
Bachillerato Tecnico # 8