Adin Castillo
Sales Manager
Palmdale,California
Summary
Accomplished Sales Manager offering 8+ years of experience developing and maximizing Hotel Room Sales, Group and Event Sales, Long-Term Contracts, Upselling and Cross-Selling.
Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.
Overview
9
9
years of professional experience
Work History
Sales Manager
Giant Hospitality LLC
01.2017 - 06.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Negotiate contracts and agreements with clients, ensuring mutually beneficial terms and conditions.
- Proactively engage with potential clients, corporate accounts, travel agents, and event planners to generate leads and secure new business.
- Analyze market trends, competitors' activities, and customer feedback to refine sales strategies and stay ahead in the market.
Team Leader / QA Manager
Focus Services Inc.
01.2014 - 12.2016
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Education
Bachelor of Science - Marketing
2014
High School Diploma -
2009
Skills
- Negotiations Expert and Strong Deal Closer
- Revenue Growth and Target Achievement
- Team Leadership and Motivation
- Client Relationship Management
- Sales Strategy Development
- Client Base Retention
- Event Planning
- Marketing Strategies
- Sales Presentation
- Interdepartmental Collaboration
Hobbies
- Black Belt Taekwondo
- Boxing
- Muay Thai
- Excellent Personal Presentation at all times.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Manager - Giant Hospitality LLC
01.2017 - 06.2023
Team Leader / QA Manager - Focus Services Inc.
01.2014 - 12.2016
UNICA - Bachelor of Science, Marketing
Colegio Centro America - High School Diploma,