Summary
Overview
Work History
Education
Skills
Timeline
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Adina Tilson

Brooklyn,NY

Summary

Dynamic operations and HR leader with a proven track record in managing teams, streamlining processes, and enhancing profitability. Expertise in developing scalable systems, ensuring compliance, and leading cross-functional teams to achieve organizational goals. Strong background in healthcare and ABA, complemented by transferable skills applicable across various industries. Proficient in utilizing tools such as Excel, Monday.com, and Google Workspace to optimize workflows and drive efficiency.

Overview

6
6
years of professional experience

Work History

Director of Operations

Lighthouse ABA
01.2022 - Current
  • Manage operations and a team of ~30 staff members across departments.
  • Build and optimize systems using Monday.com and Google Workspace to improve efficiency.
  • Analyze data in Excel to monitor utilization, financial performance, and client profitability.
  • Lead HR functions including recruitment, onboarding, and employee relations.
  • Promoted from BCBA Coordinator based on strong leadership and results.
  • Streamlined operational workflows to enhance efficiency and productivity across departments.
  • Led cross-functional teams to implement strategic initiatives that improved service delivery.

HR & Operations Manager

Helping Hands ABA
01.2020 - 01.2022
  • Developed HR and operational infrastructure for a growing ABA start-up.
  • Recruited, trained, and onboarded staff to support organizational growth.
  • Implemented systems and policies in Google Workspace and tracked HR data in Excel.
  • Oversaw daily HR and operational functions to ensure smooth delivery of services.
  • Streamlined onboarding processes to enhance new hire experience and reduce time-to-productivity.
  • Developed and implemented HR policies to ensure compliance with employment regulations and best practices.

Education

High School Diploma -

Beth Rivkah Ladies College
Australia
01.2017

Skills

  • Team Leadership & Staff Development
  • Operations Strategy & Process Improvement
  • HR: Recruitment, Onboarding, Compliance
  • Excel: Reporting & Data Analysis
  • Mondaycom: Workflow Automation
  • Google Workspace: Docs, Sheets, Drive, Calendar
  • Financial Oversight & Profitability Monitoring
  • Strategic planning and execution

Timeline

Director of Operations

Lighthouse ABA
01.2022 - Current

HR & Operations Manager

Helping Hands ABA
01.2020 - 01.2022

High School Diploma -

Beth Rivkah Ladies College