Adiola Pjetri

Publix Grocery Store

09.2022 - Current

Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Responded promptly to requests for assistance, spills and customer inquiries.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Worked with floor team and managers to meet wide range of customer needs.
Answered questions about store policies and addressed customer concerns.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Handled cash with high accuracy and took care to check bills for fraud.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.