Overview
Work History
Education
Skills
Timeline
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Adison Coppins

Haysville,KS

Overview

4
4
years of professional experience

Work History

BANK TELLER

LEGACY BANK
WICHITA, KS
10.2023 - Current
  • Communicated effectively with customers to assist with transactions, resolve concerns, and provide financial product information to enhance satisfaction.
  • Provided excellent customer service by efficiently managing transactions, inquiries, and concerns with a positive, professional demeanor.
  • Quickly learned and implemented new banking software and processes, ensuring compliance with evolving regulatory requirements and improving transaction accuracy.
  • Collaborated with team members to ensure smooth branch operations, assisting coworkers during high-volume periods, and contributing to branch goals.
  • Proactively identified and resolved account discrepancies, applying critical thinking to prevent potential issues and improve overall service quality.
  • Adapted to changing banking policies and customer demands, maintaining efficiency and compliance in a dynamic work environment.
  • Actively sought feedback to enhance processes, asking for help when needed to meet branch goals, and improve performance.

CERTIFIED DELI TRAINER

SAXTON GROUP - MCALISTER'S DELI
DERBY, KS
10.2021 - 05.2024
  • Demonstrated strong time management by managing food prep, overseeing team performance, and engaging with customers to meet deadlines and maintain service quality.
  • Showed leadership by mentoring new team members, providing constructive feedback, and upholding high service and food preparation standards.
  • Collaborated with colleagues to maintain a clean, organized work environment, ensuring smooth operations during busy periods.

CREW MEMBER

TACOBELL
DERBY, KS
01.2021 - 10.2021
  • Effectively communicated with team members and customers to ensure efficient service and a positive dining experience, actively addressing questions and concerns.
  • Demonstrated a strong willingness to learn by quickly mastering menu items and procedures, adapting to new tasks, and supporting colleagues during peak hours.

Education

ASSOCIATE OF APPLIED SCIENCE BUSINESS ADMINISTRATION -

Wichita State University-Campus of Applied Sciences and Technology
Wichita, KS
07.2024

HIGH SCHOOL DIPLOMA -

DERBY HIGH SCHOOL
Derby, KS
12.2022

CURRENT-BACHELOR'S DEGREE IN ACCOUNTING -

Wichita State University
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Skills

  • Communication
  • Customer Service
  • Time Management
  • Work Ethic
  • Problem-solving
  • Critical Thinking
  • Attention to Detail
  • Conflict Resolution
  • Patience and Composure

Timeline

BANK TELLER

LEGACY BANK
10.2023 - Current

CERTIFIED DELI TRAINER

SAXTON GROUP - MCALISTER'S DELI
10.2021 - 05.2024

CREW MEMBER

TACOBELL
01.2021 - 10.2021

ASSOCIATE OF APPLIED SCIENCE BUSINESS ADMINISTRATION -

Wichita State University-Campus of Applied Sciences and Technology

HIGH SCHOOL DIPLOMA -

DERBY HIGH SCHOOL

CURRENT-BACHELOR'S DEGREE IN ACCOUNTING -

Wichita State University

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Adison Coppins