Resourceful Community Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
COMMUNITY HEALTH IMPROVEMENT SPECIALIST
THE PARTNERSHIP FOR A HEALTHIER CARROLL COUNTY
08.2022 - Current
Ensures all services are delivered in accordance with the mission and SPIRIT values of Lifebridge Health and The Partnership
Maintains and develops effective leadership/action teams in assigned Core Health Improvement Areas
Assures the accomplishment of strategic health improvement goals and targeted results as per Healthy Carroll Vital Signs
Develops, implements supports, and promotes healthier community strategies by utilizing creative communication, clear messaging, and effective planning/execution of key organizational events
Handles multiple projects simultaneously and meets timelines as developed
Coordinates and collaborates with other staff as well as community, hospital, and health department partners
Conducted a Community Health Needs Assessment by preparing a 100-question survey as well as focus and key informant groups throughout the community in order to compile all the data and information received into the health priorities of the county
Prepares and presents a collection of talks/presentations on various physical and mental health subjects
Continuous development of a Worksite Wellness Program
Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Develop strong client relationships through consistent communication and attentive service.
Conduct thorough research to identify local health trends and inform decision-making for growth initiatives.
Attend training programs to deepen professional skillset and assist in training fellow community members on existing and new training programs.
REPORT DEVELOPER
D.W. KOZERA, INC.
11.2020 - 08.2022
Routine daily duties included answering phone calls and maintaining everyday office organization
Maintained and organized an efficient filing system for over 25 years of records
Using Microsoft Word and Adobe Acrobat Standard created proposals, letters, and reports of upwards of 100+ pages
Using Geotechnical Engineering data given, drafted and finalized reports to be given to large corporations
Streamlined Geotechnical Engineering data report development processes by implementing new tools, resulting in increased efficiency and reduced turnaround time.
Provided historical site data for new project sites which included finding latitude and longitude, historical aerial maps, topographic maps, stream channel maps, and geologic maps, and present the data in a concise and flowing manner
Gathered and maintained all of the currently employed Professional Engineers' certifications, qualifications, and safety standards for each job site.
Identified inefficiencies within current reporting workflows, proposing solutions that ultimately led to a reduction in errors and improved output quality.
MARKETING MANAGER/PATIENT CARE COORDINATOR
AESTHETIC CENTER AT WOODHOLME
01.2019 - 11.2020
Provided budgets for monthly and yearly spending towards marketing and advertising for a large plastic surgery practice with a full ambulatory OR
Increased brand awareness by developing and implementing strategic marketing campaigns.
Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
Managed social media accounts for optimal audience engagement and increased online presence.
Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
Published designs for the Baltimore Magazine in September 2019 and 2020 edition
Optimized website content for improved search engine rankings and increased web traffic.
Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
Everyday office duties included answering phones and scheduling patients for three surgeons, one doctor, two aestheticians, and three laser nurses
Helped to ensure all CDC Safety Guidelines were being met and exceeded
Familiar with NextTech systems
Completed over 100 courses in HealthStream.
PATIENT TRANSPORTER
GREATER BALTIMORE MEDICAL CENTER (GBMC)
08.2017 - 12.2018
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Enhanced patient comfort by providing compassionate care and timely transportation.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
Gained familiarity to oxygen tanks, heart monitors, IVs, and blood pressure machines in addition to hospital policies and procedures
DENTAL ASSISTANT
WASHINGTON HEIGHTS FAMILY DENTISTRY
08.2015 - 11.2016
Greet and prepare patients for examinations and procedures while thoroughly gathering medical and dental health histories
Enhanced patient comfort by providing gentle and thorough dental assistance.
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Collaborated with the dental team to develop customized treatment plans for individual patients.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
Contributed to office organization by maintaining accurate patient records and updating files regularly.
Education
GRADUATE CERTIFICATE -
COLUMBIA SOUTHERN UNIVERISTY
Bachelor of Science - Public Safety Administration / Emergency Services
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
Adelphi, MD
05.2022
NORTH CARROLL HIGH SCHOOL
CERTIFIED DENTAL ASSISTANT - Dental Assisting
DENTAL ASSISTANT TRAINING SCHOOL
07.2015
Skills
Resource Allocation
Cross-functional collaboration
Data analysis
Emergency Response
Adaptability
Management Collaboration
Accomplishments
Co-Chair of the Advancing Health and Wellness Leadership Team
Board Member of The Eagle Center
Certification
Mental Health First Aid Certified
Certified Naloxone Trainer
FEMA Introduction to Incident Command System (ICS-100)
FEMA Introduction to the National Incident Management System (IS-00700.b)
FEMA National Response Framework (IS-00800.c)
FEMA Community Preparedness Implementing Simple Activities for Everyone (IS-00909 Community)
FEMA Emergency Planning (IS-00235)
Maryland Department of Health Healing Trauma Certificate
Maryland Department of Health Nutrition and Lifestyle Choices for a Healthy Mind and Body Certificate
100+ HealthStream Certifications
Volunteer Experience
Lifebridge - Carroll Hospital Bridging Life Volunteer
Westminster Rescue Mission Food Distribution Program
United Way of Central Maryland
Member of the MD Responds Medical Reserve Corps
References
Will provide upon request
Timeline
COMMUNITY HEALTH IMPROVEMENT SPECIALIST
THE PARTNERSHIP FOR A HEALTHIER CARROLL COUNTY
08.2022 - Current
REPORT DEVELOPER
D.W. KOZERA, INC.
11.2020 - 08.2022
MARKETING MANAGER/PATIENT CARE COORDINATOR
AESTHETIC CENTER AT WOODHOLME
01.2019 - 11.2020
PATIENT TRANSPORTER
GREATER BALTIMORE MEDICAL CENTER (GBMC)
08.2017 - 12.2018
DENTAL ASSISTANT
WASHINGTON HEIGHTS FAMILY DENTISTRY
08.2015 - 11.2016
GRADUATE CERTIFICATE -
COLUMBIA SOUTHERN UNIVERISTY
Bachelor of Science - Public Safety Administration / Emergency Services
UNIVERSITY OF MARYLAND GLOBAL CAMPUS
NORTH CARROLL HIGH SCHOOL
CERTIFIED DENTAL ASSISTANT - Dental Assisting
DENTAL ASSISTANT TRAINING SCHOOL
Mental Health First Aid Certified
Certified Naloxone Trainer
FEMA Introduction to Incident Command System (ICS-100)
FEMA Introduction to the National Incident Management System (IS-00700.b)
FEMA National Response Framework (IS-00800.c)
FEMA Community Preparedness Implementing Simple Activities for Everyone (IS-00909 Community)
FEMA Emergency Planning (IS-00235)
Maryland Department of Health Healing Trauma Certificate
Maryland Department of Health Nutrition and Lifestyle Choices for a Healthy Mind and Body Certificate
100+ HealthStream Certifications
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