Adison Psaila-Pallinger
Vacaville,CA
Summary
Punctual and honest customer service professional with solid background in hospitality environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
Beverage & More
Fairfield, CA
03.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Manager on Duty
McDonald's
Asheville, NC
01.2017 - 12.2022
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled up to ten employees and employee-related issues to improve performance, professional conduct, and attendance reliability.
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Collaborated with other managers on strategic initiatives, sharing best practices to achieve common goals across the organization.
- Reduced employee turnover by fostering a positive work environment and offering professional development opportunities.
Education
High School Diploma -
Madison High School
Madison, CA06.2016
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Money Handling
- Customer Relations
Certification
CPR Certification
Food Handlers Permit
Responsible Beverage Service
Timeline
Cashier
Beverage & More
03.2023 - Current
Manager on Duty
McDonald's
01.2017 - 12.2022
High School Diploma -
Madison High School