Aditi Sharma
Summary
Knowledgeable Relationship Banker with solid background in managing client relationships and providing tailored financial solutions. Demonstrated ability to enhance customer satisfaction and foster long-term partnerships. Proven expertise in cross-selling banking products and resolving customer issues professionally.
And result-oriented Credit Specialist with 7 years of experience. A good communicator and problem-solver who thrives in fast-paced environments. Proven track record of successfully managing credit portfolios and minimizing risk. Strong attention to detail and ability to analyze complex financial data. Dedicated to delivering exceptional customer service and building strong relationships with clients. Looking to utilize expertise in credit analysis and risk management to contribute to the success of a reputable financial institution.
Overview
8
8
years of professional experience
Work History
Relationship Banker
Bank of America
03.2024 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
Lead Credit Specialist
American Express
09.2017 - 07.2023
- Lead Credit Specialist at American Express
- Customer Service and Credit experience
- Email communication skills
- Analyze and evaluate credit applications to determine the creditworthiness of customers and make informed decisions on credit limits and terms.
Education
BBA -
YWCA
04.2015
Skills
- Attention to detail
- Problem-solving
- Professionalism
- Time management
- Customer service
- Adaptability
- Cash handling
- Customer Service-oriented
- Relationship building and management
- Sales expertise
- Financial services
- Teller support
- Money handling
- Financial planning
- Financial advising
- Banking
Accomplishments
- Achieved Excellence Award by completing my goals with accuracy and efficiency.
Languages
English
Hindi
Punjabi
Urdu
Timeline
Relationship Banker
Bank of America
03.2024 - Current
Lead Credit Specialist
American Express
09.2017 - 07.2023
BBA -
YWCA
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