Adjovi Yetoh
Lansdowne
Summary
Motivated healthcare worker with experience caring for patients in fast-paced hospital settings, including close observation and safety monitoring. Brings a strong foundation in teamwork, clinical responsibility, and compassionate patient interaction. Committed to continued learning and professional growth, with a clear goal of gaining admission to the Community College of Philadelphia’s two-year Respiratory Care Technology program to develop specialized respiratory care skills and contribute meaningfully to patient treatment and recovery.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Safety Attendant
Jefferson Health
11.2022 - Current
- Monitor and document patient activities every 15 minutes, reporting observations to the nursing team.
- Maintain patient safety and comfort, creating a therapeutic environment.
- Assist nurses with linen changes, patient repositioning, and room upkeep.
- Provide close monitoring of patients with dementia, suicidal tendencies, or withdrawal symptoms.
- Ensure patient confidentiality in compliance with HIPAA regulations.
Customer Service Representative
PNC Bank
01.2022 - 12.2022
- Increased cross-selling by sharing knowledge of products and services.
- Updated customer service database with call details for future inquiries.
- Managed multiple tasks, engaging customers while accessing various applications.
- Documented customer inquiries, identifying new product and service opportunities.
- Enhanced customer experience by providing accurate product information during calls.
Pharmacy Technician
Rite-Aid Pharmacy
08.2019 - 02.2021
- Enhanced patient care by effectively collecting prescription and medical information.
- Verified customer and insurance details to ensure accurate billing and processing.
- Measured and located medications per prescriptions, adjusting as directed by pharmacists.
- Provided clear medication instructions to patients and their caregivers.
- Supported pharmacists by filling prescriptions for 200 customers daily, addressing inquiries.
- Maintained inventory control and ensured equipment flow for operational efficiency.
Education
Associate of Science - Health Care Studies
Community College of Philadelphia
Philadelphia, PAMedical Assistant -
Harris School of Business
Upper Darby, PA07.2018
Skills
- Patient Care & Safety
- HIPAA Compliance
- Medical Documentation
- Strong Verbal & Written Communication
- Inventory Management
- Customer Service & Conflict Resolution
- Attention to Detail & Multitasking
Certification
- BLS
- Medical assistant certificate
Timeline
Patient Safety Attendant
Jefferson Health
11.2022 - Current
Customer Service Representative
PNC Bank
01.2022 - 12.2022
Pharmacy Technician
Rite-Aid Pharmacy
08.2019 - 02.2021
Medical Assistant -
Harris School of Business
Associate of Science - Health Care Studies
Community College of Philadelphia