Adlyna Georges
Jacksonville
Summary
Dependable and organized professional with experience supporting customers, maintaining records, and assisting with daily operations, known for strong communication, attention to detail, and the ability to manage multiple responsibilities efficiently. Reliable, adaptable, and committed to creating positive experiences while supporting team operations.
Overview
2
2
years of professional experience
Work History
Concierge
Fountains at mills cove
Jacksonville
08.2025 - Current
- Welcomed residents and guests, providing exceptional customer service and assistance.
- Managed front desk operations, handling inquiries and facilitating smooth check-ins.
- Responded promptly to resident requests, enhancing satisfaction and comfort during their stay.
- Collaborated with staff to resolve maintenance issues, contributing to improved facility operations.
- Directed incoming calls to appropriate staff members, ensuring prompt communication.
- Responded promptly to all customer inquiries via telephone, email, or face-to-face contact while maintaining a friendly demeanor.
- Maintained guest privacy and building reputation by keeping information confidential.
- Updated front desk's concierge book to maintain most relevant visitor information.
- Provided exceptional service to customers through active engagement, effective listening, and strong interpersonal skills.
Caregiver
Starling At Nocatee
Jacksonville
03.2025 - 04.2025
- Provided companionship and emotional support, fostering positive emotional health for clients.
- Monitored client health and reported any changes to medical professionals promptly.
- Maintained clean and organized environment, promoting client comfort and safety.
- Followed care plan and directions to administer medications.
- Maintained detailed records of services performed on clients.
- Documented client status progress and challenges, ensuring clear communication with care team.
Host
Terra Gaucha
Jacksonville
09.2024 - 03.2025
- Greeted guests warmly upon arrival, fostering a welcoming atmosphere that enhances guest experience.
- Managed guest expectations by effectively communicating hours, wait times, and specials, leading to improved customer satisfaction.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Assisted restaurant staff in setting up small and large events, ensuring smooth execution and guest satisfaction.
Education
Associate of Science - Health Navigator
Florida State At Jacksonville
Jacksonville, FL06-2028
High School Diploma -
Englewood Highschool
Jacksonville, FL06-2024
Skills
- Front desk support
- Customer service
- Effective problem solving
- Conflict resolution
- Communication
- Team collaboration
- Organization
- Detail-oriented approach
- Adaptability
- Maintaining composure
Timeline
Concierge
Fountains at mills cove
08.2025 - Current
Caregiver
Starling At Nocatee
03.2025 - 04.2025
Host
Terra Gaucha
09.2024 - 03.2025
Associate of Science - Health Navigator
Florida State At Jacksonville
High School Diploma -
Englewood Highschool