Ensured efficient functioning and upkeep of private healthcare practice.
Oversaw comprehensive staffing operations including administrative support, billing specializations and clinical assistance.
Handled accounts receivable billing accurately.
Managed medical supply inventory, bio-waste disposal, and cleaning crews.
Guaranteed efficient service by minimizing wait and referral times.
Cultivated a content workforce by addressing staff needs effectively.
Senior Medical Assistant
Nava Medical Group
03.2018 - 04.2023
Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
Coordinated referrals to specialists when needed; Liaised with external healthcare providers, ensuring seamless continuity of care for patients.
Increased clinic productivity by training new medical assistants in proper techniques and best practices.
Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
Educated patients on health maintenance strategies, promoting wellness through preventive care measures such as immunizations and screenings.
Delivered high-quality wound care services including dressing changes, suture removals, and incision site monitoring for signs of infection or complications.
Processed laboratory specimens according to established guidelines, ensuring the accuracy of test results for appropriate clinical decisionmaking.
Managed inventory of medical supplies effectively, ensuring necessary materials were readily available for efficient patient care delivery.
Conducted thorough pre-visit assessments, obtaining vital signs, medical histories, and medication lists for accurate documentation purposes.
Provided compassionate care to diverse populations, fostering trust and rapport with patients of all ages and backgrounds.
Ensured timely administration of medications, following established protocols for safe dosage and drug interactions.
Education
Medico Cirujano - Medicine
Universidad Autónoma de Guadalajara Facultad de Medicina
Guadalajara
12.2018
Bachelor of Science - Physiology, Chemistry
San Francisco State University
San Francisco, California
05.2007
Skills
Strong work ethic
Effective multitasking
Professional telephone etiquette
Conflict resolution
Patient scheduling management
Patient demographics
Insurance eligibility and verification
Medical practice operations
Attention to detail
Staff scheduling
Team leadership
Computer software proficiency
Billing processes
Medical records administration
Medical procedures scheduling
Insurance verification proficiency
EMR software
Patient registration
Patient needs assessment
Inventory control management
Administrative support
Schedule creation
Membership And Societies
Alpha Omega Alpha (AOA), No chapter at my school
Gold Humanism Honor Society (GHHS), No chapter at my school
Certification
BLS Certified, 08/16/19
Language Fluency
English, Native/functionally native, I converse easily and accurately in all types of situations.
Spanish/Spanish Creole, Good, I speak well enough to participate in most conversations.
Aamc Id
12674359
Present Mailing Address
1202 N. Tamarack Ct., Visalia, CA, 93291
Permanent Mailing Address
1202 N. Tamarack Ct., Visalia, CA, 93291
Personal Information
Hobbies: Advanced knowledge in literature, cinema, and multiple genres of music., Exploring the environment with my Husky/Malamute mix, Jalisco., Socializing and meeting new people., Playing games on my computer.
Languages
Spanish
Professional Working
Timeline
Medical Office Manager
Dr. Adolph J. Nava M.D.
04.2023 - Current
Senior Medical Assistant
Nava Medical Group
03.2018 - 04.2023
Bachelor of Science - Physiology, Chemistry
San Francisco State University
Medico Cirujano - Medicine
Universidad Autónoma de Guadalajara Facultad de Medicina