A’Donnis Goings

• Lead AR and Cash Applications operations overseeing a 10-person team and $15M–$20M receivables portfolio.
• Reduced 90+ day aging from $1.6M to $153K, improving cash flow by over $1.4M.
• Manage enterprise accounts including FBI, Kroger, Circle K, and major infrastructure clients.
• Utilize procurement portals including Ariba, Coupa, OpenInvoice, and Jaggaer for invoicing and payment tracking.
• Oversee ACH, lockbox, wire, and credit card payment processing while minimizing unapplied cash balances.
• Conduct credit reviews using Dun & Bradstreet and establish credit limits to manage financial risk.
• Partner with CFO and finance leadership to present A/R aging trends, forecasts, and KPI performance.

• Oversaw billing, accounts receivable, and cash applications for nurse staffing contracts nationwide.
• Managed collections and disputes through VMS platforms including ShiftWise and Aya.
• Partnered with payroll and compliance teams to ensure accurate contract billing and reimbursements.
• Monitored aging reports and KPIs to improve revenue cycle performance.
• Streamlined billing processes to increase operational efficiency.

• Managed billing, coding, A/R, and cash application functions across multiple surgical providers.
• Oversaw payer relationships, claims submission, denial management, appeals, and underpayment recovery.
• Investigated reimbursement discrepancies through contract and medical record review.
• Reconciled unapplied payments and maintained HIPAA-compliant reporting.
• Improved revenue cycle workflows to accelerate reimbursement timelines.
• Served as liaison between provider offices and corporate leadership.

• Managed daily cash posting operations including adjustments, denials, and credit balances.
• Reconciled lockbox activity, remittances, and treasury deposits.
• Led staff training and monitored performance metrics to ensure posting accuracy.
• Partnered with billing and revenue integrity teams to resolve payment discrepancies.
• Implemented workflow improvements that reduced posting errors.

• Conducted revenue integrity audits to ensure billing accuracy and payer compliance.

• Investigated charge discrepancies and reimbursement variances to identify revenue leakage.
• Partnered with billing and coding teams to correct charge capture issues.
• Resolved underpayments and denied claims.