Adora Sanders
Avondale,AZ
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Shift Lead Manager
Taco Bell
Buckeye, AZ
07.2020 - Current
- Evaluated employee performance and coached and trained to improve weak areas.
- Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
Cashier
Walmart
Avondale, AZ
08.2021 - 06.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Created price tags and merchandise signs.
Education
High School Diploma -
La Joya Community High School
Avondale, AZ 08.2018 - 05.2022
Skills
Training and mentoring
Negotiation
Business Development
Staff Management
Certification
CM - Certified Manager Certification
Timeline
Cashier
Walmart
08.2021 - 06.2022
Shift Lead Manager
Taco Bell
07.2020 - Current
High School Diploma -
La Joya Community High School
08.2018 - 05.2022