Adrees Majeed
Brooklyn,NY
Overview
5
5
years of professional experience
Work History
PHARMACY TECHNICIAN
Downtown RX Pharmacy
Brooklyn, USA
04.2025 - Current
- Accurately measure, count, label, and package prescription medications under pharmacist supervision
- Process prescription requests received in person, by phone, and electronically while maintaining patient confidentiality
- Enter and update patient information in pharmacy management systems
- Assist patients with prescription inquiries, payment transactions, and insurance-related questions
- Coordinate with insurance providers to resolve claim issues and facilitate prescription approvals
- Monitor inventory levels, organize medication storage, and identify expired products to ensure regulatory compliance
- Maintain compliance with HIPAA regulations and pharmacy safety standards
TECHNOLOGY ASSOCIATE
Staples
Brooklyn, USA
05.2023 - 03.2025
- Delivered exceptional customer service by identifying customer needs and recommending appropriate technology products and services
- Achieved sales goals through product knowledge, consultative selling, and effective communication
- Assisted customers with technology solutions, service plans, and online order pickups
- Operated point-of-sale systems, processed returns, and resolved customer concerns professionally
- Maintained organized sales floors, stocked merchandise, and ensured accurate product labeling and displays
- Collaborated with team members to support store operations and improve customer satisfaction
SALES ASSOCIATE
National Optical
Brooklyn, USA
09.2021 - 12.2023
- Provided professional customer service to patients in person, by phone, and through online communications
- Delivered professional customer service to patients in person, by phone, and through online channels, enhancing patient satisfaction
- Scheduled appointments and processed purchases, returns, and eyewear orders to streamline operations and improve patient experience
- Facilitated patient flow and supported optometrists and office staff in administrative tasks, contributing to a well-organized practice
- Prepared examination rooms for patient appointments by ensuring equipment readiness and maintaining a clean, organized environment
Education
ASSOCIATES - PRE NURSING COURSEWORK
Kingsborough Community College
Brooklyn, NYSkills
- Prescription processing
- Customer service
- Inventory management
- Data entry
- Confidentiality and HIPAA
- Problem-solving skills
- Clear patient communication
- Analytical skills
Timeline
PHARMACY TECHNICIAN
Downtown RX Pharmacy
04.2025 - Current
TECHNOLOGY ASSOCIATE
Staples
05.2023 - 03.2025
SALES ASSOCIATE
National Optical
09.2021 - 12.2023
ASSOCIATES - PRE NURSING COURSEWORK
Kingsborough Community College