Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrianna Oquendo

LAKELAND

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

7
7
years of professional experience
2020
2020
years of post-secondary education

Work History

Server

Olive Garden
LAKELAND
04.2025 - Current
  • Provided excellent customer service to enhance dining experiences.
  • Took and processed customer orders accurately and efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and tables.
  • Assisted in training new servers on restaurant protocols.
  • Handled cash transactions and managed point-of-sale system effectively.
  • Resolved customer complaints promptly to ensure satisfaction.

Manager

Twistee Treat
LAKELAND
01.2019 - 03.2025
  • Supervised daily operations to ensure efficient service and customer satisfaction.
  • Managed team schedules to optimize staffing and maintain workflow efficiency.
  • Trained new employees on product knowledge and service standards.
  • Collaborated with suppliers to maintain quality standards for ingredients and supplies.
  • Monitored staff performance and addressed issues.

Education

Facial Specialist - Esthetician

Cortiva Institute
LAKELAND, FL
07.2022 - 02.2023

Lakeland Senior High School
LAKELAND, FL

Skills

  • Customer service
  • Order processing
  • Point-of-sale management
  • Food safety standards
  • Time management
  • Team collaboration
  • Staff training
  • Conflict resolution

Timeline

Server

Olive Garden
04.2025 - Current

Facial Specialist - Esthetician

Cortiva Institute
07.2022 - 02.2023

Manager

Twistee Treat
01.2019 - 03.2025

Lakeland Senior High School
Adrianna Oquendo