ADRIA HANDLEY
BEVERLY,OH
Summary
Experienced manager with talent for relationship management and community building. Communicative and team-oriented with a proven history of fostering collaboration to meet professional, site-level and organizational objectives.
Overview
19
19
years of professional experience
Work History
General Manager
Parkhurst Dining at Marietta College
Marietta, OH
02.2015 - Current
- Built and maintained loyal, long-term client relationships through effective account management.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
- Guided management and supervisory staff to promote professional growth and cohesive direction.
Director of Retail Operations
Parkhurst Dining at Marietta College
Marietta , OHIO
03.2012 - 02.2015
- Directed and supervised staff performance.
- Instructed staff on procedures for handling difficult transactions.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
- Hired, trained, supervised and motivated team of 30 retail team members to provide knowledgeable and fast service to every guest.
- Built lasting client relationships by organizing and planning student engagement events.
Manager
Stoked Coffee
Marietta, OH
05.2010 - 03.2012
- Trained employees on additional job positions to maintain coverage of roles.
- Applied continuous improvement program in daily activities to boost productivity, improve quality and reduce costs.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Conducted quality, timely performance feedback and performance appraisals.
Executive Chef
Radici Italian Restaurant
Portsmouth, NH
08.2007 - 04.2010
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Monitored quality, presentation and quantities of plated food across line.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Assessed inventory levels and placed orders to replenish goods before supplies depleted.
- Utilized local, fresh food products to support local economies and showcase community support.
Education
Associate of Arts - Culinary Arts
Atlantic Culinary Academy
Dover, NH10.2004
Bachelor of Arts - Broadcasting Management
Cedarville University
Cedarville, OH05.2003
Skills
- Team Leadership
- Staff Development
- Process Improvements
- Problem Anticipation and Resolution
- Goal Setting
- Resource Allocation
- Focus and Follow-Through
- Budget Control
Community Engagement
Community Meal Coordinator
Lighthouse Baptist Church
Vincent, OH
2018-current
Founding organizer
Parent Teacher Fellowship Leadership Team
Wood County Christian School
Williamstown, WV
2019-current
Leadership Team
Marietta College Food Pantry
Marietta, OH
2018-current
Committee Member
Harvest of Hope
Marietta, OH
2015-2018
Timeline
General Manager
Parkhurst Dining at Marietta College
02.2015 - Current
Director of Retail Operations
Parkhurst Dining at Marietta College
03.2012 - 02.2015
Manager
Stoked Coffee
05.2010 - 03.2012
Executive Chef
Radici Italian Restaurant
08.2007 - 04.2010
Associate of Arts - Culinary Arts
Atlantic Culinary Academy
Bachelor of Arts - Broadcasting Management
Cedarville University