Adria Elizabeth Mayorga
El Paso,Texas
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.
Overview
5
5
years of professional experience
Work History
Caregiver
Foster Care
01.2024 - 09.2024
- Empowered residents to complete tasks within individual capacity
- Performed basic housekeeping tasks for safe living environment
- Kept client and family members informed about care plans
- Helped patients move safely in and out of beds and wheelchairs
- Recorded completed activities to support medical administration
- Established positive routines to support mental wellbeing
- Offered care and companionship to homebound clients with mental or physical limitations
- Communicated clearly with residents, family members and other caregivers
- Checked on residents multiple times throughout shift
- Implemented strategies for managing challenging behaviors in clients with cognitive impairments or mental health issues.
- Managed 3 patients for full-shift.
Paraprofessional
EPISD
08.2023 - 01.2024
- Boosted student learning carrying out planned lessons and activities
- Instructed students on concepts outlined in lesson plans
- Used technology, AV equipment and communication devices in classroom
- Helped supervising teacher manage classroom and implement lesson plans
- Helped students realize rigorous academic goals outlined in IEPs
- Assisted with development of BSPs and BIPs with direct feedback about current behaviors and concerns
- Supported student engagement with implementation of behavior management strategies
- Supported students in achieving their academic goals by providing one-on-one instruction or small group tutoring
- Improved students' access to grade-level content with special accommodations and modifications
- Maintained accurate records of student performance, attendance, medical information, and other relevant documentation as required by law or school policy.
- Managed 6 one-on-one students with special education services
Sales Representative
Dillard's
09.2019 - 08.2022
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Monitored customers for signs of security concerns and escalated issues to management.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recognized numerous times as #1 Top Seller in district
Waitress
Applebee's Grill + Bar
04.2021 - 09.2021
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor of Science (B.S.) - Neuroscience and Psychology
University of El Paso Texas
El Paso, Texas05.2025
Skills
- Care Plan Adherence
- Behavioral Management
- Mobility Assistance
- Medication Administration
- Verbal and Nonverbal Communication
- IEP and BIP implementation
- De-Escalation Techniques
- Customer Service
- Inventory Control
- Order Processing
- Display Setup
Awards
Excellence Intern for Congressman Beto O'Rourke
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Caregiver
Foster Care
01.2024 - 09.2024
Paraprofessional
EPISD
08.2023 - 01.2024
Waitress
Applebee's Grill + Bar
04.2021 - 09.2021
Sales Representative
Dillard's
09.2019 - 08.2022
Bachelor of Science (B.S.) - Neuroscience and Psychology
University of El Paso Texas
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