Summary
Overview
Work History
Education
Skills
Timeline
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Adrian Banda

Spring,Texas

Summary

  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Server

Lazy Dog Restaurant and Bar
11.2022 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Server

Redfish Seafood Grill
10.2020 - 11.2022
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Cultivated warm relationships with regular customers.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Swim Coach

PACK Swimming
08.2017 - 04.2019
  • Enhanced swimmer performance by implementing personalized training plans and technique corrections.
  • Collaborated with other coaches to develop effective team training strategies and practice schedules.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Established clear benchmarks for performance and monitored individual and team progress.

Swim Instructor

PACK Splash
10.2015 - 08.2017
  • Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
  • Collaborated with other instructors to develop innovative teaching methods for improved student outcomes.
  • Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
  • Mentored new swim instructors in department policies and best practices for effective teaching strategies within our program framework.

Administrative Coordinator

Kahanu Yoga and Meditation
11.2015 - 10.2016
  • Improved customer satisfaction through prompt and professional handling of inquiries and concerns.
  • Managed calendars, scheduled appointments, and coordinated travel arrangements for senior staff members.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.

Education

Bachelor of Psychology - Women's Studies

University of Houston
Houston, Texas
01.2022

Skills

  • Multi-tasking
  • Team Collaboration
  • Conflict Resolution
  • Adaptability
  • Hospitality Service Expertise
  • Relationship Management
  • Performance Improvement
  • Sales Techniques
  • Strong Work Ethic
  • Effective Communication
  • Exceptional Customer Service
  • Relationship Building

Timeline

Server

Lazy Dog Restaurant and Bar
11.2022 - Current

Server

Redfish Seafood Grill
10.2020 - 11.2022

Swim Coach

PACK Swimming
08.2017 - 04.2019

Administrative Coordinator

Kahanu Yoga and Meditation
11.2015 - 10.2016

Swim Instructor

PACK Splash
10.2015 - 08.2017

Bachelor of Psychology - Women's Studies

University of Houston

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Adrian Banda