Adrian Cruz
San Antonio,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Consultant - Closer
Beyond Zero Ai
09.2024 - Current
- Engaged customers to identify needs and recommend appropriate products.
- Developed product knowledge to effectively communicate features and benefits.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve monthly sales targets consistently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
Automotive Sales Consultant
AutoNation
03.2021 - 03.2024
- Assisted customers in selecting vehicles based on needs and preferences.
- Conducted product demonstrations to highlight vehicle features and benefits.
- Collaborated with finance team to facilitate seamless transaction processes.
- Maintained up-to-date knowledge of industry trends and competitor offerings.
- Utilized CRM software to track leads and follow up with potential buyers effectively.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Achieved high levels of customer satisfaction through consistent follow-ups post-sale to address any questions or concerns.
- Provided comprehensive product demonstrations, highlighting key vehicle features and benefits.
- Prepared purchased vehicles and completed final delivery checks.
- Used in-store system to locate inventory and place special orders for customers.
E-Commerce Sales Analyst
Cruz's Construction
12.2016 - 08.2020
- Analyzed e-commerce sales data to identify trends and inform strategic decision-making.
- Developed and implemented reporting tools for tracking key performance indicators.
- Collaborated with marketing teams to optimize online product listings and promotions.
- Conducted competitive analysis to enhance pricing strategies and improve market positioning.
- Presented actionable insights to senior management, influencing overall business strategies.
- Utilized web analytics tools to track site performance metrics, identifying areas for improvement in both content and design elements.
- Developed data mining algorithms to identify and classify patterns in data.
- Deployed predictive analytics models to forecast future trends.
Education
High School Diploma -
John Jay High School
San Antonio, TXAssociate of Business Administration - Business Administration And Management
San Antonio College
San Antonio, TX06-2017
Skills
- Time management
- Customer relationship management
- Proficient in CRM software
- Objection handling
- Closing techniques
- Strategic planning
- Consultative sales
- Community networking
- Lead generation
- Sales strategies
- Referral generation
- Cold calling
- Exceeds sales goals
- Customer retention
- Upselling and cross selling
- Negotiation tactics
- Complex Problem-solving
- Sales closing
- Interpersonal communication skills
- Lead prospecting
- Staff training
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
Certification
- CPSP - Certified Professional Sales Person
- CSP - Certified Sales Professional
Timeline
Sales Consultant - Closer
Beyond Zero Ai
09.2024 - Current
Automotive Sales Consultant
AutoNation
03.2021 - 03.2024
E-Commerce Sales Analyst
Cruz's Construction
12.2016 - 08.2020
High School Diploma -
John Jay High School
Associate of Business Administration - Business Administration And Management
San Antonio College