Adrian Estrada
Harriman
Summary
Proactive and results-driven, I excelled as a Sales Associate at Aeropostale, where I significantly enhanced customer satisfaction and loyalty through exceptional service and relationship building. Leveraging strong problem-solving and cash handling skills, I effectively increased sales revenue by recommending tailored products, demonstrating a keen ability to meet and exceed employer expectations.
Overview
1
1
year of professional experience
Work History
Sales Associate
Aeropostale
03.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Monroewoodbury Highschool
Harriman, NY06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Goal oriented
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Aeropostale
03.2024 - 10.2024
High School Diploma -
Monroewoodbury Highschool
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