ADRIAN FRANCO
Warwick,RI
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Spain Restaurant
Cranston, RI
10.2021 - Current
- Efficiently recorded and managed drink orders for both guests and the serving team, while prioritizing safety of other team members and guests.
- Served high customer volumes during special events, nights, and weekends.
- Engaged in hosting guests at the bar with thoughtful conversations and interactions in order to ensure great experiences, and build rapport with loyal guests.
- Fostered teamwork and effective communication with fellow bartenders, ensuring thorough cleaning of the bar, restocking, and a well-prepared setup for the next day.
- Crafted specialty cocktails using fresh ingredients, showcasing creativity in drink presentation.
- Provided wine pairing recommendations to complement entrees and elevate customer satisfaction.
Barista
Gasoline Alley Coffee
New York, NY
02.2024 - 05.2025
- Provided excellent customer service, ensuring a welcoming experience for all patrons and quick service.
- Managed all inventory and placed orders for necessary stock, including coffee beans, milk, and supplies.
- Maintained cleanliness of all work areas, while collaborating with other baristas to ensure smooth and efficient operations.
- Handled cash and card transactions, ensuring accurate processing of orders.
- Trained new baristas on coffee preparation techniques and customer service standards.
Server
Plant City
Providence, RI
03.2023 - 09.2023
- Focused on creating a warm and inviting atmosphere, making sure to provide exceptional attention to each guest, and craft positive guest experiences.
- Maintained clear knowledge of all menu items and ingredients, ensuring awareness + addressing potential allergies, and communicating to managers and kitchen staff.
- Demonstrated sales acumen by consistently exceeding targets through strategic upselling.
Education
Bachelor of Science - Communicative Disorder
University of Rhode Island
South Kingston, RIBachelor of Arts - Spanish
University of Rhode Island
South Kingston, RISkills
- Fluent in Spanish
- Excellent multitasking and time management skills
- Accuracy and attention to fine details
- Calm and welcoming demeanor, works well with team members, easily maintains composure in high volume environments
- Proficient in Microsoft Word, Excel, PowerPoint, Java, Windows, Mac OS, POS Systems (Toast)
Timeline
Barista
Gasoline Alley Coffee
02.2024 - 05.2025
Server
Plant City
03.2023 - 09.2023
Bartender/Server
Spain Restaurant
10.2021 - Current
Bachelor of Arts - Spanish
University of Rhode Island
Bachelor of Science - Communicative Disorder
University of Rhode Island