Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrian Guzman

Garnerville,NY

Summary

Customer Satisfaction Representative skilled in conflict resolution and customer relationship management. Utilize active listening and clear communication to foster positive customer interactions and resolve issues effectively. Leverage problem-solving abilities to drive customer satisfaction and enhance overall service quality.

Overview

8
8
years of professional experience

Work History

Customer Satisfaction Representative

AutoZone
Spring Valley, New York
10.2024 - Current
  • Delivered exceptional customer service to enhance customer satisfaction
  • Trained new employees effectively, facilitating their onboarding process
  • Completed tasks to support team efforts and maintain workflow efficiency.
  • Provided support to coworkers, readily assisting with their needs

Sorted out the new merchandise that came in, an putting it back where it belongs

If cleaning needed to be done anywhere, I would do it

Front end

Costco
Nanuet, New York
10.2018 - 07.2024

I did everything I was ask to do:

Stock the aisles

Help customers with anything they needed

Help with heavy lifting

Cashier wen needed

Used a jack almost everyday

Figured out tough situations on my own

Education

North Rockland High School
Thiells, NY

Skills

  • Customer service
  • Staff onboarding
  • Problem-solving
  • Collaborative teamwork

Timeline

Customer Satisfaction Representative

AutoZone
10.2024 - Current

Front end

Costco
10.2018 - 07.2024

North Rockland High School
Adrian Guzman