Tech-savvy proficient with hospitality service expertise, known for a strong work ethic and self-discipline. Experience includes training staff and collaborating across teams to ensure seamless service and exceed guest expectations.
Overview
9
9
years of professional experience
Work History
Hotel Night Auditor
Suncadia Resort
Cle Elum, WA
05.2023 - Current
Ensured compliance with hotel policies and procedures during overnight operations.
Resolved guest inquiries and complaints promptly to enhance satisfaction levels.
Conducted nightly audits of financial transactions and guest accounts for accuracy.
Trained new night audit staff on standard operating procedures and software use.
Collaborated with daytime staff to communicate relevant information about guest needs, preferences, and reservations for seamless service transitions between shifts.
Dishwasher
Ploy Thai Bistro
Cle Elum, WA
02.2022 - 05.2023
Operated dishwashing equipment to maintain cleanliness and sanitation standards.
Collaborated with kitchen staff to ensure efficient workflow during peak hours.
Facilitated quick meal preparation by pre-washing and pre-cutting fruits, vegetables, and other ingredients as needed.
Private House Cleaner
Roslyn Queen of Clean
Roslyn, WA
02.2021 - 07.2022
Organized and executed detailed cleaning protocols for various household surfaces and spaces.
Conducted thorough inspections post-cleaning to guarantee adherence to quality standards.
Caterer
G.H. Productions
Moses Lake, WA
06.2017 - 09.2019
Coordinated food and beverage setup, ensuring timely and efficient service during events.
Maintained strict hygiene standards throughout the entire event catering process.