Adrian Herrera
Saint Paul,MN
Summary
Dedicated professional with a strong background in team leadership and relationship building. Known for implementing effective training programs and process enhancements that lead to improved workflow and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Department Manager
Menards
Oakdale, MN
05.2022 - 03.2026
- Oversaw daily operations, ensuring adherence to safety protocols and company policies.
- Managed inventory levels, optimizing stock replenishment and reducing excess inventory.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented process improvements that enhanced workflow efficiency and reduced operational delays.
Service Technician
Massey Services Pest Prevention
McKinney, TX
07.2025 - 01.2026
- Performed pest inspections to identify infestations and recommend appropriate treatment plans.
- Applied integrated pest management techniques to effectively control pests and ensure customer satisfaction.
- Diagnosed mechanical issues in equipment, executing repairs to maintain operational efficiency.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
Pro Account Sales Associate
Home Depot
Frisco, TX
01.2021 - 06.2022
- Assisted customers with product selection and provided expert knowledge on home improvement materials.
- Built relationships with customers to encourage repeat business.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Trained new staff on sales techniques and product knowledge to improve team performance.
- Implemented sales strategies resulting in increased foot traffic and enhanced customer engagement.
Education
High School Diploma -
Memorial High School
Frisco, TX05-2023
Skills
- Customer service
- Staff management
- Team leadership
- Team supervision
- Problem-solving
- Safety and security
- Task delegation
- Decision-making
- Customer engagement
- Training and development
- Sales expertise
- Relationship building and management
Languages
Spanish
Native or Bilingual
Timeline
Service Technician
Massey Services Pest Prevention
07.2025 - 01.2026
Department Manager
Menards
05.2022 - 03.2026
Pro Account Sales Associate
Home Depot
01.2021 - 06.2022
High School Diploma -
Memorial High School