Adrian Hunter
Kansas City,MO
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
18
18
years of professional experience
Work History
Customer Service Representative
Maximus Inc (formerly G.D.I.T.)
Lawrence, KS
09.2016 - 11.2023
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Mentored junior team members and managed employee relationships.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Shipping and Receiving Coordinator
American Eagle Outfitters, Inc
Ottawa, KS
01.2014 - 09.2016
- Ensured compliance with federal and international shipping regulations and safety standards.
- Participated in cross-functional teams to streamline supply chain operations.
- Managed inventory levels to optimize shipping and receiving processes.
- Updated and maintained accurate records of shipping activities in company database.
Retail Sales Associate
Peebles Department Store
Ellwood City, PA
03.2013 - 12.2013
- Organized displays to attract customers and promote sales.
- Stocked shelves with merchandise according to company standards.
- Assisted customers with finding the right product for their needs.
- Completed transactions in an efficient manner while providing excellent customer service.
Construction Laborer
Alcoa (formerly Traco)
Pittsburgh, PA
03.2011 - 02.2013
- Monitored progress of projects to ensure that deadlines were met.
- Conducted regular maintenance checks on tools and equipment used onsite.
- Maintained a safe work environment by adhering to safety regulations and guidelines.
- Maintained baseline safety knowledge to improve deficient areas and meet code.
Maintenance Journeyman
Hostess Brands (IBC)/ Dolly Madison
Columbus, GA
07.2008 - 02.2011
- Diagnosed problems through observation, testing and analysis methods; identified solutions to eliminate future issues.
- Utilized computerized maintenance management system software to track work orders and prioritize tasks effectively.
- Developed preventative maintenance plans to minimize downtime due to machine failure.
- Installed new mechanical systems according to manufacturer's specifications.
- Trained personnel in the use of machines and related equipment; provided guidance on safe operating practices.
- Conducted routine inspections of all plant machinery; monitored performance indicators for signs of wear or damage.
- Responded promptly to emergency situations involving breakdowns or accidents.
- Provided technical support for operators during start-up, shut down and other operational processes.
- Assisted in reviewing and analyzing potential vendors to determine the most suitable for procurement of goods and services.
- Interacted regularly with vendors to discuss performance issues or new opportunities.
- Analyzed past spending data to identify areas where savings could be achieved.
- Ensured that all purchases are made according to company policies and procedures.
Machine Operator Technician
Swift Spinning Mills
Columbus, GA
04.2006 - 05.2006
- Maintained a safe work environment by adhering to safety policies and procedures.
- Performed regular preventive maintenance checks on all machinery including cleaning of machine parts.
- Loaded materials into machines ensuring proper positioning of material in relation to the tooling used.
Education
Associate of Applied Science - Industrial Systems Technologies
Columbus Technical College
Columbus, GA08-2008
Certifications - Certified Manufacturing Specialist
Columbus Technical College
Columbus, GA08-2008
- Basic Industrial Mechanic
Columbus Technical College
Columbus, GA08-2008
- Industrial Motor Control Technician
Columbus Technical College
Columbus, GA08-2008
Skills
- Critical Thinking
- Conflict Resolution
- Prioritization
- Process Optimization
- Quality Control
- Project Management
- Computer Skills
- Strong Work Ethic
Timeline
Customer Service Representative
Maximus Inc (formerly G.D.I.T.)
09.2016 - 11.2023
Shipping and Receiving Coordinator
American Eagle Outfitters, Inc
01.2014 - 09.2016
Retail Sales Associate
Peebles Department Store
03.2013 - 12.2013
Construction Laborer
Alcoa (formerly Traco)
03.2011 - 02.2013
Maintenance Journeyman
Hostess Brands (IBC)/ Dolly Madison
07.2008 - 02.2011
Machine Operator Technician
Swift Spinning Mills
04.2006 - 05.2006
Associate of Applied Science - Industrial Systems Technologies
Columbus Technical College
Certifications - Certified Manufacturing Specialist
Columbus Technical College
- Basic Industrial Mechanic
Columbus Technical College
- Industrial Motor Control Technician
Columbus Technical College