Adrian Jones
Dyersburg,TN
Summary
Sales professional with proven history of fostering client trust and achieving high sales targets in the industry. Recognized for collaborative team efforts and consistently meeting client needs in dynamic environment. Skilled in policy development, client consultation, and strategic planning.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
04.2024 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Solar Sales Consultant
Lumio Solar HTX
03.2020 - 04.2024
- Door to door sales
- Hundreds of interactions with homeowners throughout the day
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Developed strategic and tactical sales plans to structure new statewide initiatives, growing market shares.
- Negotiated contracts with clients that balanced their interests while maximizing profitability for the company.
Retail Sales Associate
Oak Court Mall
11.2018 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Accounting and Supply Chain Intern
EATON Global Hose
05.2018 - 08.2018
- Supported on-time delivery of products through diligent monitoring of order statuses and proactive communication with stakeholders.
- Enhanced inventory accuracy by conducting regular audits and maintaining updated records.
- Participated in forecasting activities to ensure accurate demand planning and optimal inventory levels.
- Assisted in reducing lead times with effective coordination between suppliers, manufacturers, and distributors.
- Maintained high levels of customer satisfaction by ensuring timely resolution of queries and concerns relating to product availability or shipments.
Valet
A+ Parking
11.2017 - 05.2018
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Mover/U-Haul driver
YourMovers
09.2017 - 05.2018
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Host
Applebee's
01.2017 - 04.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
3 years - Finance and Real Estate
University of Memphis
Memphis, TN05.2020
High School Diploma -
Dyersburg High School
Dyersburg, TN05.2017
Skills
- Quotes and sales
- Professionalism and ethics
- Licensed insurance agent
- Customer service
Certification
- Life & Health Insurance License, 03/01/24, 03/01/26
- Property & Casualty License, 03/01/24, 03/01/24
- Driver's License
- Insurance Producer License
- Life Insurance License
- Health Insurance License
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Social media, Proficient, 07/01/23, Knowledge of social media techniques and analytics interpretation
- Sales skills, Proficient, 07/01/23, Influencing and negotiating with customers
- Customer focus & orientation, Proficient, 07/01/24, Responding to customer situations with sensitivity
- Food service: Customer situations, Proficient, 07/01/24, Identifying and addressing customer needs in a food service setting
Timeline
Insurance Agent
State Farm
04.2024 - Current
Solar Sales Consultant
Lumio Solar HTX
03.2020 - 04.2024
Retail Sales Associate
Oak Court Mall
11.2018 - 03.2020
Accounting and Supply Chain Intern
EATON Global Hose
05.2018 - 08.2018
Valet
A+ Parking
11.2017 - 05.2018
Mover/U-Haul driver
YourMovers
09.2017 - 05.2018
Host
Applebee's
01.2017 - 04.2017
3 years - Finance and Real Estate
University of Memphis
High School Diploma -
Dyersburg High School
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