Adrian Jonguitud
Superior Collision Service & Auto Repair
Brownsville,TX
2
Languages
7
years of professional experience
Proactive Manager with extensive experience in high-volume collision repair operations. Expertise in supervising teams, coordinating priorities, and resolving customer concerns while ensuring compliance with company policies and safety standards. Proven skills in managing confidential information and collaborating with insurance companies and vendors. Committed to delivering effective leadership and maintaining professionalism in time-sensitive situations.
Work History
Manager
5 Years- Coordinated repair workflows, customer communication, and vehicle status updates across collision service operations.
- Supervised technicians, front office staff, and work assignments to maintain efficient shop throughput.
- Reviewed estimates, repair orders, and parts needs for accuracy before production release.
- Resolved customer concerns and insurance-related issues with clear, professional service follow-up.
Manager
1 Year 9 Months- Drove employee productivity and engagement in their work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma
No Degree - Criminal Justice
Skills
Operations management
Customer relationship management
Team leadership
Delegation skills
Time management
Complex Problem-solving
Decision-making
Business administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager
Superior Collision Service & Auto Repair
10.2021 - CurrentRead More
Manager
Carwash Plus
06.2019 - 03.2021Read More
Texas Southmost College
No Degree from Criminal Justice
Read More
Homer Hanna High School
High School Diploma
Read More