Adrian Maestas
Oklahoma city
Summary
Detail-oriented professional specializing in front desk operations and team supervision. Expertise in appointment scheduling and staff training, resulting in improved operational efficiency and enhanced customer experiences. Proven track record in guest services, customer relations, and effective problem-solving. Strong interpersonal skills foster a positive atmosphere and promote effective communication.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
City of Moore
Oklahoma City
09.2025 - 12.2025
- Greeted visitors and directed them to appropriate departments.
- Answered phone calls and routed inquiries to relevant staff members.
- Managed appointment schedules for city officials and departments.
- Maintained clean and organized front desk area for a welcoming atmosphere.
- Assisted in handling public inquiries regarding city services and programs.
- Provided basic information about local events and community resources to visitors.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
Floor Supervisor
Nutrition 365
Oklahoma City
04.2022 - 09.2025
- Supervised daily floor operations ensuring compliance with safety standards.
- Trained new staff on product knowledge and customer service techniques.
- Coordinated inventory management and restocking procedures for optimal supply levels.
- Monitored team performance and provided feedback to enhance productivity.
- Assisted in implementing promotional displays to increase product visibility.
- Resolved customer inquiries and complaints with effective communication skills.
- Maintained cleanliness and organization of the sales floor environment.
- Collaborated with management to improve operational efficiency and workflow processes.
- Maintained a clean, organized, and safe work environment at all times.
- Managed cash register operations including deposits, withdrawals, transfers.
- Addressed employee issues and conflicts to provide input, feedback, and coaching.
- Tracked sales data on a weekly basis to identify trends or patterns in customer behavior.
Education
High School Diploma -
Southmoore High School
Moore, Ok05-2027
Skills
- Customer service
- Front desk operations
- Appointment scheduling
- Team collaboration
- Conflict resolution
- Effective communication
Affiliations
• Like to workout
• Like to play golf
• Love to spend time with friend's and Family
• Like to play golf
• Love to spend time with friend's and Family
References
References available upon request.
Timeline
Front Desk Receptionist
City of Moore
09.2025 - 12.2025
Floor Supervisor
Nutrition 365
04.2022 - 09.2025
High School Diploma -
Southmoore High School