Adrian Martinez
PHOENIX,AZ
Summary
I am a person that enjoys to work and go above and beyond my expected needs. I've worked only at one other place before being at the Fairmont, and being at the Fairmont for almost five years has shown me loyalty and dedication to my job. Working here has also shown me that team orientated work places have greater potential and success, and it is something that I have enjoyed. I have had success throughout my career during school, and now that I am finishing up school, I am ready to seek a job opportunity in a field that I have had interest in since high school.
Overview
10
10
years of professional experience
Work History
Server
Fairmont Scottsdale Princess
Scottsdale , Arizona
2017.12 - Current
- Speaking and interacting with guest throughout the restaurant's service
- Out of the twelve servers we employ, I am one of the three servers that our managers have given the role to lead our serving team, and operate and be captains of any private dining events we do
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Being a high end restaurant with an extensive rum bar list, I have been able to up sell high-profit rum to guest, and also having the opportunity to sell a whole bottle to some
- Being with the Fairmont for almost five years, other management and my management have seen how much I've grown and performed well, management has offered to speak to me about moving into a higher position after finishing school
Cashier
TJX Companies
Scottsdale , Arizona
2014.01 - 2015.10
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures and customer service
- Processed customer payments quickly and returned exact change and receipts
- Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs
Education
Associates in General Business - Business
Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ12.2020
Skills
- Sales
- Hospitality Service Expertise
- Customer Service
- Fast Learner
- Technology and Software Experience
- Experienced in Teamwork/Collaboration
Timeline
Server
Fairmont Scottsdale Princess
2017.12 - Current
Cashier
TJX Companies
2014.01 - 2015.10
Associates in General Business - Business
Maricopa Community Colleges - Paradise Valley Community College
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