Adrian McNeil
Uber, Lyft
Raleigh,NC
1
Certification
20
years of professional experience
JUNE, 2026 - RELOCATED DUE TO COMPANY SELL OUT. "Due to the recent closure of US Cellular's operations and the subsequent sale of their customer base to T-Mobile, my previous role as a Area and Dual Sales Manager has ended. I am now actively seeking new opportunities and am open to exploring roles that will allow me to utilize my extensive sales and management experience. I am enthusiastic about contributing to a forward-thinking organization and embracing new challenges along my career journey."
Wireless store operations professional targeting Store Manager roles with experience leading frontline teams and daily retail execution. Oversees opening and closing, processing 10+ payroll and attendance updates per week, and hiring support while keeping service flow organized and sales floor coverage strong. Uses coaching, conflict resolution, and process fixes to improve productivity and customer experience.
Work History
Armed Guard/Driver/Messenger
3 Months- Coordinate with dispatch and site contacts to manage routing changes and delivery timing.
- Follow company security procedures and compliance requirements during all assigned stops.
- Monitor access points and loading areas to support safe transfers and prevent unauthorized entry.
- Report unusual activity immediately and follow escalation procedures for security incidents.
- Adapt to changing route conditions while keeping service consistent and secure.
- Remain alert during high-risk stops and keep valuables secured throughout transit.
- Support route readiness by organizing required equipment, documentation, and protective gear before departure.
- Assist with loading and unloading valuables while maintaining careful handling and security standards.
Retail Sales Manager
4 Months- Handle customer interactions weekly by greeting shoppers and resolving complaints promptly.
- Train and mentor team members to improve job performance and strengthen collaboration.
- Maintain attendance records, payroll details, and vacation requests with consistent accuracy.
- Recruit qualified candidates to fill open roles and support steady staffing.
- Demonstrate mobile devices and accessories, organize stock levels, and support sales efficiency through better inventory flow.
Professional Driver
4 Months- Coordinated efficient passenger pick-up and drop-off with airport staff to enhance travel experience.
- Provided exceptional customer service throughout trips, contributing to high passenger satisfaction.
- Assisted passengers with luggage handling during boarding and alighting.
- Tracked incoming flights for prompt arrivals and departures at airports.
- Communicated schedule changes and delays promptly to dispatch teams, ensuring timely updates.
- Inspected vehicles prior to trips to verify necessary equipment availability.
- Conducted regular maintenance checks and ensured daily vehicle cleanliness inside and out.
- Maintained accurate records of passenger manifests, fuel consumption, and mileage logs.
Uber Partner
6 Years 8 Months- Ensured safe and comfortable transportation for passengers, contributing to high satisfaction levels.
- Managed vehicle maintenance, ensuring compliance with all certification requirements.
- Evaluated traffic conditions to determine optimal routes for passengers.
- Verified pickup and drop-off information with clients to streamline the boarding process.
- Assisted passengers with luggage and personal belongings, enhancing overall travel experience.
- Upheld cleanliness standards for vehicle interiors and exteriors.
Dual Store Manager/Area Manager
3 Years 8 Months- Developed store policies and procedures to improve workflow and support consistent daily operations.
- Led staff meetings and direct-report check-ins to review goals, priorities, customer service, and performance.
- Trained new employees, coached team members, and resolved conflicts to strengthen productivity and teamwork.
- Scheduled employee shifts and reviewed production schedules with supervisors to match coverage with workload demands.
- Performed root-cause analysis on quality issues and implemented corrective actions to improve efficiency.
Sales Agent
4 Years 3 Months- Assisted customers in selecting the best package for their budget and preferences.
- Provided customer service to clients regarding cruise packages, itineraries, and travel information.
- Maintained knowledge of current promotions and specials offered by cruise lines.
- Researched availability of cruises, flights, hotels, car rentals, and other vacation components.
- Processed payments from customers using credit cards or alternative payment methods.
Store Manager
5 Months- Greeted customers and provided excellent customer service.
- Assisted customers with selecting a cellular phone that best fit their needs.
- Demonstrated product features and explained the benefits of each model.
- Monitored team performance metrics and provided feedback to employees.
- Provided guidance and support to team members in order to improve productivity.
- Performed root cause analysis on quality issues and implemented corrective actions.
- Conducted regular meetings with direct reports to review goals, objectives, and priorities.
- Trained new employees on job duties, processes, procedures, and safety protocols.
- Resolved conflicts between team members by utilizing effective communication skills.
- Established process improvements within the department for increased efficiency.
- Scheduled employee shifts according to workload demands.
- Reviewed daily, weekly, monthly production schedules with supervisors, managers.
Site- Manager/Security Shift Supervisor
3 Years 11 Months- Secures premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry.
- Obtains help by sounding alarms.
- Conducted security assessments to identify vulnerabilities and risks in the system.
- Developed policies and procedures for the implementation of physical, personnel, information technology and communications security measures.
- Performed periodic reviews of existing security systems to ensure compliance with industry standards.
- Implemented access control systems to protect sensitive areas from unauthorized access.
- Conducted security assessments and identified areas of vulnerability.
- Monitored access control systems, CCTV footage, and alarm systems.
- Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
- Provided training for new security personnel on safety protocols and emergency response plans.
- Maintained records of employee attendance, shift changes, vacation requests.
- Enforced safety regulations and ensured that employees followed all rules and regulations related to security matters.
Sales Specialist
11 Months- Developed and implemented sales strategies to increase customer base.
- Greeted customers, provided information about products and services.
- Explained features of cell phones to potential buyers and answered questions.
- Demonstrated how to use new phone models and accessories.
- Assisted customers in selecting a phone plan that best suited their needs.
- Verified customers' identity before activating new devices.
- Processed payments for purchases using cash, credit cards or other payment methods.
- Provided technical support to customers with existing devices and troubleshot issues they were having.
Taxi driver
1 Year 1 Month- A paid chauffeur to residents in the city of Winston-Salem NC.
Detailer
1 Year 1 Month- Wash or otherwise clean vehicles, machinery, and other equipment.
- Use such materials as water, cleaning agents, brushes, cloths, and hoses.
Cashier / cook
3 Years 1 Month- Waited on customers as a front counter and drive thru cashier.
Auto detailing
1 Year 10 Months- Clean automotive vehicles thoroughly in and out.
Cashier/cook/maintenance
9 Months- Maintained a clean dining and work area by sweeping, wiping surfaces, and removing waste throughout the shift.
- Restocked supplies and ingredients to keep service areas organized and ready for customer demand.
- Assisted customers with polite, efficient service while resolving basic order questions at the counter.
Skills
Store operations
Employee scheduling
Profit maximization
Merchandise planning
Sales floor leadership
Inventory management
Visual merchandising
Stock replenishment
Customer issue resolution
Team training
Sales coaching
Performance management
Social media marketing
Retail forecasting
P&L management
Planogram execution
Inventory replenishment systems
District performance reviews
Retail compliance audits
Certification
Medical Examiner’s Certificate
Timeline
Armed Guard/Driver/Messenger
GardaWorld Cash Services
08.2026 - CurrentRead More
Retail Sales Manager
AT&T
07.2026 - CurrentRead More
Professional Driver
654limo
07.2026 - CurrentRead More
Dual Store Manager/Area Manager
US Cellular/T-Mobile
09.2022 - 05.2026Read More
Store Manager
Metro by T-Mobile
04.2022 - 09.2022Read More
Uber Partner
Uber, Lyft
03.2020 - CurrentRead More
Sales Specialist
Verizon Wireless
02.2020 - 01.2021Read More
Sales Agent
Carnival Cruise Lines
11.2018 - 02.2023Read More
Site- Manager/Security Shift Supervisor
Allied Universal Services
03.2017 - 02.2021Read More
Taxi driver
Classic Cab Co
09.2014 - 10.2015Read More
Detailer
Custom Hand Auto Spa
08.2013 - 09.2014Read More
Cashier / cook
McDonald's
05.2009 - 06.2012Read More
Auto detailing
Toyota of Goldsboro
05.2007 - 03.2009Read More
Cashier/cook/maintenance
McDonald's
07.2006 - 04.2007Read More