Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Adrian Mireles

Los Angeles,CA

Summary

Outgoing [Job Title] with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding service and assistance.

Overview

6
6
years of professional experience

Work History

Customer Service Supervisor

ASUCLA
10.2021 - Current
  • Promoted a positive work environment through open communication with all workers under my supervision, ensuring tasks are done and efficiently.
  • Conducted training for multiple positions and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Answered phone calls throughout the day and addressed customer service inquiries.
  • Improved customer satisfaction by addressing and resolving issues promptly and professionally.
  • Manufactured emails to customers and other UCLA departments.
  • Collaborated with other in-store departments for events.

Internship

Cal-Teach: Warner Elementary School
01.2023 - 06.2023
  • Supported teacher and staff in the daily tasks of a classroom,
  • Gained valuable experience working 1:1 with students, applying learned concept around science education.
  • Helped to maintain order in the classroom and disciplined when necessary.
  • Gained hands-on experience in creating a lesson plan, teaching and then analyzing how the student learned according to the standards.

Fraternity President

Sigma Lambda Beta International Fraternity
06.2022 - 10.2023
  • Led weekly meetings and planned and led quarterly retreats.
  • Organized and coordinated many events; such as volunteer events, fundraisers, K-12 tutoring, workshops, and tours.
  • Maintained a professional and active relationship with the fraternity on a regional and national level.
  • Handled all emails and worked closely with UCLA's Office of Fraternity and Sorority Life.
  • Led collaboration with other organizations on and off campus for various events.

Volunteer

Hosanna Apostolic Church
02.2018 - 03.2020
  • Coordinated and implemented special events by coordinating a team of volunteers
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Helped to coordinated multiple large-scale events involving many volunteers, resulting in successful fundraisers and community outreach initiatives.
  • Supervised large groups of children with other volunteers.
  • Used strong interpersonal skills to help with children and communicating with parents.

Education

Bachelor of Arts - Psychology

University of California - Los Angeles
Los Angeles, CA
10.2023

Skills

  • Leadership
  • Problem-Solving
  • MS Office
  • Time management
  • Decision-Making
  • Training and mentoring
  • Team development
  • Schedule Management
  • Outreach

Languages

Spanish
Limited Working

Timeline

Internship

Cal-Teach: Warner Elementary School
01.2023 - 06.2023

Fraternity President

Sigma Lambda Beta International Fraternity
06.2022 - 10.2023

Customer Service Supervisor

ASUCLA
10.2021 - Current

Volunteer

Hosanna Apostolic Church
02.2018 - 03.2020

Bachelor of Arts - Psychology

University of California - Los Angeles

Similar Profiles

CREATE PROFILE
Adrian Mireles