Adrian Morford
Mauricetown
Summary
Seasoned Customer Associate with 8 years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Wawa
02.2022 - Current
- 6 months customer service management, including shift running, cash handling, role deployments, etc.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean and orderly checkout and food service areas by mopping floors, emptying trash cans and wiping down surfaces
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Developed strong relationships with customers through attentive listening and empathetic understanding of their needs.
Starbucks Barista/Store Associate
Target
05.2020 - 02.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Became a certified AST and trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained regular and consistent attendance and punctuality.
- Helped management keep adequate supply on hand by notifying of shortages.
Education
Cosmetologist License - Cosmetology/General
Cape May County Technical High School
Cape May Court House, NJ06-2019
Skills
- Customer service
- Organization & Cleanliness
- Problem resolution
- Team collaboration
- Cash managing
- Inventory
- Calm under pressure
- Data entry
Timeline
Customer Service Associate
Wawa
02.2022 - Current
Starbucks Barista/Store Associate
Target
05.2020 - 02.2022
Cosmetologist License - Cosmetology/General
Cape May County Technical High School
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