Accomplished Security Manager with 10 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
15
15
years of professional experience
Work History
Schools Security Officer
Branford Public Schools
10.2021 - Current
Continually patrols, on foot or in vehicle, all buildings and grounds of the school
May also maintain a fixed post
Enforces all School rules, regulations, and guidelines
Examines doors, windows, and gates to determine that they are secure
Locks and unlocks buildings and offices for authorized persons based on general and specific School instructions
Monitors all School grounds and buildings for unauthorized or suspicious persons, preventing unauthorized access to School grounds
Responds to all radio calls as necessary – fire alarms, intruder, ill or missing person
Assists with traffic control, parking, and crowd control when necessary
Conducts or assists in evacuation drills as required and requested by a Head of House or Department Head
Maintains liaison with police, fire and other municipal departments to ensure maximum use of their services in order to provide adequate security and safety; and ensuring that students are adhering to COVID-19 guidelines.
Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Security / Hiring Manager
Yale University Public Safety
06.2021 - Current
Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
Supervise a team of 140 security officers who are committed to the mission of the company
Partnered with HR team to outline and define position requirements in accordance with company needs.
Responsible to lead, mentor, coach and supervise all personnel under their assignment
Conducts roll call and provides officers with their daily deployment, news briefing and department updates
Monitor officer’s performance by collecting data using Track-Tik software and conducting post checks
Assist in developing and improving operational guidelines in an ongoing drive for excellence
Responsible for conducting regular quality assurance audits and inspections of all posts and personnel
Ensuring that Officers are adhering to COVID-19 guidelines while on duty
Promote high morale and officer retention; identify and develop potential leaders
Ensure that all operations are in full compliance with department standards, General Orders, all applicable laws
And regulations
Works closely with YPD to Identify and report on potential gaps in security deployment and infrastructure
Review operational needs to revise or implement new policies and procedure.
Safety Security Officer
Yale University Public
10.2014 - 06.2021
Adhere to University’s and Public Safety’s policies to ensure the safety of the campus community and visitors
Observe and report any suspicious activity or unusual occurrences to Yale Police Department
Maintain scene safety until the appropriate public safety agency arrives
Optimize visibility by maintaining a consistent presence in my assigned patrol zone
Operate two- way radio system & utilize phonetic alphabet when necessary
Provide exceptional customer service to the Yale Community and campus visitors
Interact with law enforcement and public safety agencies on matters related to the university
Maintain competency on the responsibilities of all posts and patrol areas
Utilize foot patrols, bike patrols, or security vehicles to maintain a highly visible presence around campus
Assist management with blue phone testing and fleet inspections
Monitor security cameras; respond to and reset detex alarms, lockouts, walking escorts, and other calls for service.
Security Supervisor
Bozzuto’s Inc
06.2014 - 09.2020
Supervise a team of security officers who are committed to the mission of the company
Use my discretion to make decisions that support operational needs
Responsible for the completion of payroll and scheduling for twelve security officers
Evaluate security personnel for training, commendations, and pay raises
Provide security officers with their daily deployment
Work in partnership with the Surveillance Department to ensure protection of customers, employees, company funds, and assets
Interview prospective employees and assist in the onboarding of new security officers
Coordinate procedures for fire prevention, traffic control, patrolling the property, and investigations
Develop security event action plans for large scale events sponsored by the company
Responsible for the maintenance of departments fleet of vehicles
Coordinate public safety responses to medical, fire, or other emergencies., Create a safe and secure environment while adhering to company standards, policies, and procedures
Verify employee ID’S and maintain accurate records of visitors to the company site and restricted areas
Monitor security cameras, fire alarm and burglar alarm systems
Report suspicious or criminal activity to local police
Write detailed reports that documents major incidents
Work closely with management, employees, and the community while maintaining a high level of courtesy and respect.
Graphic Technician
New Haven Public Schools
01.2017 - 02.2020
Design documents for New Haven Public Schools District (e.g., forms, business cards, pamphlets, banners, fliers, handbooks, workbooks etc.)
Serve as the liaison between departments, agencies, and venders to include printers, programmers, developers or other technicians to complete the final product
Developing design briefs
Coordinating multiple publishing projects
Commissioning illustrators and photographers
Producing accurate and high-quality design work
Work in a fast-paced environment with tight deadlines.
Implemented feedback and suggestions from clients to improve designs.
Security Officer
Bozzuto’s Inc.
01.2009 - 01.2014
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Monitored CCTV cameras and alarm systems for security breaches.
Conducted regular patrols of key areas to spot and control security concerns.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
No Degree - Criminal Justice
Albertus Magnus College
New Haven, CT
High School Diploma -
Cooperative High School
New Haven, CT
06.2008
Skills
Access Control
Alarm System Monitoring
Fire Safety Knowledge
Event Security Planning
CPR Certification
Conflict De-Escalation
Active Shooter Response
CCTV Monitoring
Crowd Management
Crisis Intervention
Spreadsheets (Excel, Google Sheets, OpenOffice Calc)
MS Office (Word, Excel, Outlook, PowerPoint, OneNote, Access)
Presentations/Slideshows (Powerpoint, Google Slides, OpenOffice Impress)