Adrian Perdue
Palmdale,CA
Summary
Highly Skilled and proficient in Customer service for over 5 year. Great multitasker and Safety cautious with a strong attention to detail. Authorized to work in the US for any employer I am a dependable team member that Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Efficiently completes assignments. skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Instacart
Raleigh, NC
07.2023 - 03.2024
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Ensured accurate completion of all paperwork associated with deliveries.
- Received daily delivery instructions and route assignments from dispatch.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified accuracy of items loaded onto truck against shipping documents.
- Maintained accurate records of goods delivered and collected payments as required.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Navigated routes with relevant map programs and GPS systems.
- Handled merchandise in accordance with product handling standards.
Overnight Stocker and Receiver
Walmart
Raleigh, NC
01.2022 - 07.2023
- Received and counted stock items, and recorded data manually or using computer.
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Stocked shelves and rotated product according to code dates.
- Maintained accurate inventory records on all received items.
- Checked in merchandise, compared identifying information against receiving documents for accuracy.
- Organized warehouse space to maximize efficiency of product storage.
Manager
Waffle House
Raleigh, NC
04.2022 - 11.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Recruited and trained new employees to meet job requirements.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Deli Clerk
Publix
Raleigh, NC
05.2019 - 01.2022
- Maintained cleanliness of the deli area and equipment.
- Greeted customers in a friendly and professional manner.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Assisted customers with selecting products from the deli case or menu board.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
CASHIER/ HOST
SAMS CLUBS
Raleigh, NC
05.2018 - 06.2019
- Proficient in business administration, researching, planning, record keeping, policies, scheduling and other relevant responsibilities to guarantee productive tasks
- Assisted in opening and closing register, monitoring cash limits and providing quality customer care at all times
- Function POS Cash register, handling 300+ transactions on average daily, and count money in draws to confirm the amount is accurate.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
CASHIER/ HOST
WAHLBURGERS
Raleigh, NC
01.2018 - 08.2018
- Assisted in taking orders and processing payments, you'll often be responsible for making sure the front of the house is neat and orderly, restocking items, and answering the phone. most important provide accurate and friendly service to ensure guests will return.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Balanced daily transactions on a computerized point-of-sale system.
CASHIER/ HOST
DGX
Raleigh, NC
01.2016 - 01.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Greeted customers upon entering the store, Assisted customers on sales floor.
Education
BACHELOR DEGREE IN PSYCOLOGY -
SHAW UNIVERSITY
Raleigh, NC05-2023
ASSOCIATES IN LIBERAL ARTS IN SOCIAL SCIENCE -
ANTELOPE VALLEY COLLEGE
Lancaster, CA06-2016
Skills
- Customer Service
- Cash Handling
- Check processing
- Guest Services
- Cross-selling abilities
- Customer Complaint Resolution
- Customer Relationship Management (CRM)
- Positive and professional
- Telephone management
- POS System Operation
- Customer Satisfaction
- Account Management
- Customer inquiries
References
3, 3
Timeline
Delivery Driver
Instacart
07.2023 - 03.2024
Manager
Waffle House
04.2022 - 11.2022
Overnight Stocker and Receiver
Walmart
01.2022 - 07.2023
Deli Clerk
Publix
05.2019 - 01.2022
CASHIER/ HOST
SAMS CLUBS
05.2018 - 06.2019
CASHIER/ HOST
WAHLBURGERS
01.2018 - 08.2018
CASHIER/ HOST
DGX
01.2016 - 01.2018
BACHELOR DEGREE IN PSYCOLOGY -
SHAW UNIVERSITY
ASSOCIATES IN LIBERAL ARTS IN SOCIAL SCIENCE -
ANTELOPE VALLEY COLLEGE