Adrian Williams
Fort Worth,TX
Summary
Proven to enhance customer satisfaction through expert service at Home Depot, adept in customer service and problem-solving. Skilled in computer proficiency and money handling, I efficiently managed transactions and resolved issues, significantly improving the shopping experience. Achieved positive feedback by leveraging critical thinking and policy adherence to meet business needs.
Overview
1
1
year of professional experience
Work History
Garden Associate
Home Depot
02.2023 - Current
- Worked outdoors in weather conditions to care for plants and serve customers.
- Maintained walkways and paths throughout gardens for safe navigation.
- Watered plants every week and regularly checked for naturally wilted parts to remove.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
Cashier
Walmart
09.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Education
High School Diploma -
Fossil Ridge High School
Keller, TX11.2023
Skills
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Problem Resolution
- Computer Proficiency
- Money handling abilities
- Policy Adherence
Timeline
Cashier
Walmart
09.2023 - 01.2024
Garden Associate
Home Depot
02.2023 - Current
High School Diploma -
Fossil Ridge High School