Dedicated server with a strong focus on customer service, team collaboration, and conflict resolution. Committed to enhancing customer satisfaction and ensuring adherence to food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Prosper
Wickliffe
10.2025 - Current
Delivered food and beverages promptly while ensuring accuracy and presentation standards.
Maintained cleanliness of dining area and ensured adherence to health guidelines.
Collaborated with kitchen staff to ensure timely order preparation and delivery.
Addressed customer inquiries and resolved issues to ensure satisfaction during service.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Manager
McDonald's
Willowick
06.2023 - 07.2025
Supervised daily operations to ensure efficient service and food quality.
Trained and mentored team members on customer service standards.
Implemented safety procedures for kitchen equipment and food handling.
Resolved customer complaints promptly to enhance satisfaction levels.
Enforced customer service standards and resolved customer problems to uphold quality service.