Adriana Barajas Lopez
Summary
Skilled professional with experience in account management, customer service and data entry. Exceptional interpersonal and problem-solving skills. Effectively mediates customer request and provides resolution in timely manner. Developed comprehensive knowledge of business to maximize profits while promoting customer satisfaction.
Overview
5
5
years of professional experience
Work History
Senior Customer Account Representative
Interlock USA
02.2021 - Current
- Devised tactics to grow customer base and boost sales.
- Collaborated with other departments to address customer needs and service requests.
- Achieved revenue targets by developing targeted account strategies.
- Identified issues with proactive approach and resolved or escalated problems.
- Supported customer satisfaction through regular follow-up and communication.
- Managed accounts to retain existing relationships and grow share of business.
Administrator
Solaris
11.2019 - 09.2020
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Database Entry Clerk
Infosys Technologies
03.2019 - 11.2019
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Preserved customer confidence and protected operations by keeping information confidential.
Education
High School Diploma -
Sparks High School
Sparks, NVSkills
- Business Acumen
- Attention to Detail
- Lead Prospecting
- Active Listening
- Team Training
- Sales Expertise
Languages
Spanish
Full Professional
Timeline
Senior Customer Account Representative
Interlock USA
02.2021 - Current
Administrator
Solaris
11.2019 - 09.2020
Database Entry Clerk
Infosys Technologies
03.2019 - 11.2019
High School Diploma -
Sparks High School