Adriana Bristow
Waikoloa,HI
Summary
Dynamic and results-driven professional with extensive experience in the restaurant industry, notably at Macaroni Grill. Proven ability to enhance customer loyalty through effective team leadership and operational excellence. Skilled in order delivery practices and fostering team member support, driving significant improvements in service quality and guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Tequilas Mexican Restaurant
05.2025 - Current
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/ Manager
4 K Yakiniku
06.2025 - 09.2025
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Led team of servers to consistently meet customer service and sales targets.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
General Manager / Server
Macaroni Grill
01.2024 - 05.2025
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Server/ Shift Supervisor
Outback Steakhouse
10.2023 - 01.2024
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server/ Manager
Macaroni Grill
05.2022 - 07.2023
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Welcomed and greeted guests before presenting special menu items to clients.
- Liaised between servers and upper management to address issues and manage challenges.
Education
GED -
Sunny Hills High
Fullerton, CASkills
- Order delivery practices
- Table resetting
- Food inspection
- Team member support
Certification
Blue card for liquor commission
Timeline
Server/ Manager
4 K Yakiniku
06.2025 - 09.2025
Server
Tequilas Mexican Restaurant
05.2025 - Current
General Manager / Server
Macaroni Grill
01.2024 - 05.2025
Server/ Shift Supervisor
Outback Steakhouse
10.2023 - 01.2024
Server/ Manager
Macaroni Grill
05.2022 - 07.2023
GED -
Sunny Hills High