Adriana Brown-Reyes
Winter Haven,FL
Summary
Enthusiastic professional with experience in restaurant operations, skilled in attention to detail and time management. Successfully created promotional campaigns that boosted revenue and fostered strong relationships with customers and vendors.
Overview
3
3
years of professional experience
Work History
Server and Bartender
Lucille's American Cafe
Winter Haven, FL
09.2024 - Current
- Assisted with menu recommendations for guests.
- Collaborated with kitchen staff to ensure timely service.
- Managed customer requests and resolved minor issues effectively.
- Provided exceptional service to high volume of daily customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Assisted in training new servers.
Cashier and Food Expo
Krazy Greek
Winter Haven, FL
02.2024 - 09.2024
- Processed customer transactions efficiently and accurately at a busy restaurant.
- Supported inventory management by restocking supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
Assistant Maitre D'
Nutwood
Winter Haven, FL
02.2023 - 06.2023
- Assisted in managing dining room operations to ensure guest satisfaction.
- Handled guest inquiries and resolved concerns with professionalism and courtesy.
- Reviewed customer feedback surveys to identify areas needing improvement in terms of services offered.
- Created promotional campaigns designed to increase revenue from existing customers.
- Developed strong relationships with vendors to ensure quality products at competitive prices.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Developed long-term relationships with customers to increase opportunities for repeat business.
Education
High School Diploma -
Discovery High School
Lake Alfred05-2024
Associate of Arts - Business Administration
Polk State College
Winter Haven, FLSkills
- Team collaboration
- Time management
- Conflict resolution
- Training support
- Attention to detail
- Effective communication
- Relationship building
- Professional appearance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Server and Bartender
Lucille's American Cafe
09.2024 - Current
Cashier and Food Expo
Krazy Greek
02.2024 - 09.2024
Assistant Maitre D'
Nutwood
02.2023 - 06.2023
High School Diploma -
Discovery High School
Associate of Arts - Business Administration
Polk State College