Adriana D'Amico
Staten Island
Summary
Recent psychology graduate with experience in leadership, staff training and interpersonal communications. Strong academic background in social sciences and the humanities. Skilled in supporting team development, presenting information clearly and working efficiently in fast paced, people centered environments.
Overview
7
7
years of professional experience
Work History
Lead Server/Bartender
Millers Ale House Bar and Grill
Staten Island, NY
06.2022 - Current
- Provided exceptional customer service by anticipating guest needs and resolving issues promptly.
- Trained new staff on menu knowledge, service protocols, and operational procedures.
- Supervised daily operations to ensure compliance with safety and quality standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced productivity.
- Developed strong rapport with regular customers leading to repeat business.
Serer/Bakery Attendant
Perkins Restaurant & Bakery
Staten Island, NY
08.2019 - 04.2022
- Conducted regular inventory checks to ensure adequate stock levels of supplies and ingredients.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Conducted regular quality checks to maintain high standards of baked goods consistency.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Bachelor of Science - Psychology
College of Staten Island, CUNY
Staten Island, NY06-2026
Skills
- Team leadership
- Positive and friendly attitude
- Organization and efficiency
- Exceptional communication
- Responsible and trustworthy
Timeline
Lead Server/Bartender
Millers Ale House Bar and Grill
06.2022 - Current
Serer/Bakery Attendant
Perkins Restaurant & Bakery
08.2019 - 04.2022
Bachelor of Science - Psychology
College of Staten Island, CUNY