Adriana Flores
San Diego,CA
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Albertsons
08.2020 - Current
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Collaborated with team members to ensure smooth operations during peak hours.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked with floor team and managers to meet wide range of customer needs.
- Performed cash, card and check transactions to complete customer purchases.
Data Entry Clerk
Precision Diagnostics
08.2022 - 12.2023
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Assisted in implementing a new CRM system that increased overall efficiency in managing customer relationships.
- Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
- Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.
- Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
- Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Updated and maintained customer information, documents and records.
- Evaluated source documents to locate needed information.
- Managed large-scale data migration projects, ensuring seamless transition between systems without loss of vital information.
Education
High School Diploma -
Morse High School
San Diego, CA06.2020
Skills
- Multitasking Abilities
- Payment Processing
- Attention to Detail
- Teamwork and Collaboration
- Decision-Making
- Excellent Communication
- Time Management
- Problem-Solving
Timeline
Data Entry Clerk
Precision Diagnostics
08.2022 - 12.2023
Customer Service Cashier
Albertsons
08.2020 - Current
High School Diploma -
Morse High School