Adriana Garrison
Saint Augustine,FL
Summary
Accomplished Manager with a proven track record at Borland Groover, adept in Operations Management and Team Leadership. Excelled in enhancing compliance with OSHA and HIPAA, significantly improving process efficiency. Skilled in staff training, project management, and maintaining high confidentiality standards, ensuring smooth administrative operations and optimal team performance. Experienced and educated in medicine specifically gastroenterology.
Overview
4
4
years of professional experience
Work History
Manager
Integration Spa
09.2023 - Current
• Oversee daily operations to ensure a welcoming and relaxing environment for clients.
• Manage staff, including scheduling, training, and performance evaluations.
• Coordinate appointments and maintain an organized schedule to optimize client experience.
• Ensure all treatments and services meet high-quality standards and client expectations.
• Maintain inventory and manage product supplies for spa services.
• Handle client inquiries and feedback to foster
strong relationships and enhance satisfaction.
Medical Office Manager
Borland Groover
04.2021 - 09.2023
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing, and accounts receivable.
- Addressed and remedied all patient or team member issues.
Education
Atlantic Coast
Jacksonville, FL05.2021
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Staff Training and Development
- Operations Management
- Project Management
Affiliations
Catholic Charities:
- For the past 7 years, I have actively supported Catholic Charities, contributing to the planning and execution of community outreach initiatives. My involvement includes organizing and setting up events, coordinating volunteers, and hosting successful fundraising efforts. Through these experiences, I’ve developed strong skills in event planning, communication, and fostering relationships to further the mission of the organization.
Isle of Faith:
- For the past 7 years, I have actively supported Catholic Charities, contributing to the planning and execution of community outreach initiatives. My involvement includes organizing and setting up events, coordinating volunteers, and hosting successful fundraising efforts. Through these experiences, I’ve developed strong skills in event planning, communication, and fostering relationships to further the mission of the organization.
Timeline
Manager
Integration Spa
09.2023 - Current
Medical Office Manager
Borland Groover
04.2021 - 09.2023
Atlantic Coast
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