Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adriana Lawrence

Kansas City,MO

Summary

Dedicated professional with a strong background in patient registration and customer service. Proficient in resolving registration issues and coordinating patient processes to ensure seamless front desk operations.

Overview

2
2
years of professional experience
2024
2024
years of post-secondary education

Work History

Patient Access Specialist

Liberty Hospital
Liberty, MO
04.2025 - Current
  • Verified patient information and insurance details efficiently.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
  • Performed data entry tasks associated with registrations such as entering demographic data into system database.
  • Resolved issues related to registration process including eligibility verification and authorization problems.
  • Coordinated with healthcare staff to ensure smooth patient flow.
  • Maintained accurate records of patient interactions and transactions.
  • Greeted patients and visitors in person or on the telephone; answered inquiries, provided directions and instructions.

Chiropractic Assistant

Gauthier Chiropractic
Kansas City, MO
01.2024 - 04.2025
  • Assisted patients with check-in and appointment scheduling processes.
  • Educated patients on chiropractic services and treatment plans.
  • Managed inventory of supplies and ordered necessary materials.
  • Coordinated insurance verification and billing processes for patients.
  • Communicated effectively with patients to address concerns and questions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Scheduled appointments for patients both in person and over the phone.
  • Maintained patient records and ensured accurate documentation.
  • Greeted patients, verified insurance and collected co-payments.

Education

Acellus
Kansas City, MO

Skills

  • Patient registration
  • Insurance verification
  • Data entry accuracy
  • HIPAA compliance
  • Customer service
  • Appointment scheduling
  • Record keeping
  • Patient scheduling
  • Front desk operations
  • Health insurance knowledge

Timeline

Patient Access Specialist

Liberty Hospital
04.2025 - Current

Chiropractic Assistant

Gauthier Chiropractic
01.2024 - 04.2025

Acellus
Adriana Lawrence