ADRIANA LOZA
Hewitt,NJ
Summary
Certified Medical Assistant with proven ability to efficiently manage both clinical and administrative tasks in busy healthcare environments. Proficient in electronic health records, patient intake, scheduling, vital signs, and assisting with examinations. Recognized for organization, multitasking, and maintaining accuracy under pressure. Eager to apply bilingual communication, conflict-resolution strengths, and strong computer proficiency to improve patient experience and clinical efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CERTIFIED MEDICAL ASSISTANT
Hackensack Meridian Health
Hewitt, NJ
01.2026 - Current
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted in clinical procedures, maintaining strict compliance with health regulations and standards.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Coordinated patient appointments, optimizing scheduling efficiency and reducing wait times for consultations.
- Managed electronic health records, ensuring accurate documentation and timely updates of patient information.
MEDICAL RECEPTIONIST/TECHNICIAN
Rocha Family Eye Care
Paramus, NJ
12.2022 - 12.2025
- Greet patients and manage check-ins to maintain steady clinic flow and reduce wait times.
- Schedule appointments and verify insurance to ensure timely billing and accurate patient records.
- Collect co-payments and reconcile daily receipts to support accurate accounts and collections.
- Resolve patient and staff conflicts swiftly to preserve service quality and maintain patient satisfaction.
CUSTOMER SERVICE
LA Fitness
Wayne, NJ
01.2022 - 09.2022
- Provided excellent customer service with a friendly and professional demeanor.
- Offered responsive assistance to customers via inbound calls and emails.
- Successfully resolved and managed various customer service and billing concerns.
CUSTOMER SERVICE ASSOCIATE
David Zuidema Inc
Midland Park, NJ
01.2021 - 09.2021
- Answered phone calls, reviewed accounts, and identified trends to effectively resolve issues.
- Managed and organized customer appointments efficiently.
- Resolved payment and order disputes.
Education
Associate of Science - Cardiovascular Sonography
Eastwick College-Ramsey
Ramsey, NJ07-2027
Skills
- Patient care
- Clinical Documentation
- Medical Terminology
- Front Desk Operations
- Customer Service
- Patient Scheduling
- Medical Billing
- Conflict Resolution
- Specimens Collection & Processing
- Bilingual
Certification
- AMCA CERTIFIED MEDICAL ASSISTANT June 2025
- AMCA CERTIFIED EKG TECHNICIAN June 2025
- AMCA CERTIFIED PHLEBOTOMIST June 2025
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
CERTIFIED MEDICAL ASSISTANT
Hackensack Meridian Health
01.2026 - Current
MEDICAL RECEPTIONIST/TECHNICIAN
Rocha Family Eye Care
12.2022 - 12.2025
CUSTOMER SERVICE
LA Fitness
01.2022 - 09.2022
CUSTOMER SERVICE ASSOCIATE
David Zuidema Inc
01.2021 - 09.2021
Associate of Science - Cardiovascular Sonography
Eastwick College-Ramsey